Senior Travel Designer
1 month ago
Candidate Requirements:
- Matric certificate with mathematics (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/ Hospitality
- Must have 4-5 years experience in a senior level
- Should have experience in handling customer relationships and developing and promoting product and services in the inbound travel industry
- Must be computer literate and working knowledge of TourPlan and WISH or similar
- Must have excellent communication skills in English (written and verbal)
- Should have general product knowledge on Southern & East Africa
- Personal or educational travel experience is highly advantageous
- Must have excellent attention to detail
- Proficiency in a foreign language is advantageous
- Must be an excellent team player who is service and result oriented
- Must have precise organizational skills
- Should have the ability to work under pressure and prioritise demands
- Must be a self-starter with good administration skills
- Should have a passion for wildlife and a commitment to sustainability and conservation
Responsibilities:
- Plan and execute educational itineraries to enhance product knowledge for Travel Designers and Owned Agencies.
- Coordinate with the Associated Product Department and third-party suppliers to build and enhance travel itineraries.
- Manage bookings, including car rentals, flights, and necessary documentation
- Liaise with regions for authorization on rates and permissions, ensuring compliance with yield rules and company policies.
- Raise invoices, allocate correct codes, and handle financial queries promptly, ensuring timely payment processing.
- Design and quote itineraries based on company guidelines, understanding guest needs, and following up on outstanding quotes.
- Maintain updated booking information, upload relevant documents, and ensure accuracy in all booking files and systems.
- Collaborate with Management and Operations, including handing over bookings and confirming services with relevant teams.
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