Assistant Chief Steward

4 weeks ago

Cape Town, South Africa Marriott International, Inc Full time

Job Number 24159363
Job Category Food and Beverage & Culinary
Location AC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

- High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.

OR

- 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

- Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

- Schedules events, programs, and activities, as well as the work of others.

- Monitors the inflow of ordered materials and the maintenance of current materials.

- Conducts china, glass and silver inventories.

- Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.

- Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.

- Investigates reports and follows-up on employee accidents.

- Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).

- Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.

- Enforces proper cleaning routines for serviceware, equipment, floors, etc.

- Enforces proper use and cleaning of all dish room machinery.

- Ensures all food holding and transport equipment is in working order.

- Ensures compliance with all applicable laws and regulations.

- Ensures compliance with food handling and sanitation standards.

- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Leading Kitchen Team

- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

- Ensures and maintains the productivity level of employees.

- Serves as a role model to demonstrate appropriate behaviors.

- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

- Celebrates successes by publicly recognizing the contributions of team members.

- Encourages and builds mutual trust, respect, and cooperation among team members.

- Communicates performance expectations in accordance with job descriptions for each position.

- Establishes and maintains open, collaborative relationships with employees.

- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

- Strives to improve service performance.

- Solicits employee feedback.

- Understands the impact of department's operation on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

- Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.

- Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.

- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing and Conducting Human Resource Activities

- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

- Recruits, interviews, selects, hires, and promotes employees in the organization.

- Trains employees in safety procedures.

- Provides feedback to individuals based on observation of service behaviors.

- Reviews employee satisfaction results to identify and address employee problems or concerns.

- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

- Ensures property policies are administered fairly and consistently.

- Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.

- Participates in employee progressive discipline procedures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
#LI-Onsite

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Chief Steward Assistant

    1 month ago

    Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Key Responsibilities:As a key member of our housekeeping and food and beverage teams, the Chief Steward Assistant will assist the Chief Steward in managing daily operations, ensuring all areas of the ship are clean and organized according to company standards.Key Accountabilities:Assist the Chief Steward in managing inventory levels of cleaning supplies,...

  • Assistant Cheif Steward

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    ***:**Key Responsibilities**: *** - **Assist the Chief Steward in managing the housekeeping and food and beverage departments** *** - **Ensure all areas of the ship are kept clean and organized according to company standards** *** - **Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items** *** - **Train, supervise,...

  • Assistant Cheif Steward

    4 weeks ago

    Cape Town, South Africa Crew Life at Sea Full time

    Job Description: Key Responsibilities: - Assist the Chief Steward in managing the housekeeping and food and beverage departments - Ensure all areas of the ship are kept clean and organized according to company standards - Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items - Train, supervise, and schedule...

  • Assistant Cheif Steward

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    Key Responsibilities: - Assist the Chief Steward in managing the housekeeping and food and beverage departments - Ensure all areas of the ship are kept clean and organized according to company standards - Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items - Train, supervise, and schedule housekeeping and food and...

  • Stewards

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    ***:**, permanent** *** As a Steward, you will play a crucial role in ensuring the comfort and satisfaction of our guests during their voyage. You will be responsible for maintaining the cleanliness and appearance of guest cabins, public areas, and crew quarters. This includes daily cleaning, restocking supplies, and ensuring all areas are up to our high...

  • Stewarding Supervisor

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    **Supervise and train a team of stewards to ensure they are providing the highest level of service and maintaining cleanliness standards** - **Monitor and maintain inventory of cleaning supplies and equipment** *** - **Conduct regular inspections to ensure all areas of the ship are clean and well-maintained** *** - **Coordinate with other departments to...

  • Stewarding Supervisor

    4 weeks ago

    Cape Town, South Africa Crew Life at Sea Full time

    Job Description: - Supervise and train a team of stewards to ensure they are providing the highest level of service and maintaining cleanliness standards - Monitor and maintain inventory of cleaning supplies and equipment - Conduct regular inspections to ensure all areas of the ship are clean and well-maintained - Coordinate with other departments to...

  • Stewarding Supervisor

    1 month ago

    Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Stewarding SupervisorAt Crew Life at Sea, we are seeking a highly skilled and experienced Stewarding Supervisor to join our team.Key Responsibilities:Supervise and train a team of stewards to ensure they provide exceptional service and maintain high cleanliness standards.Monitor and maintain inventory of cleaning supplies and equipment.Conduct regular...

  • Stewards

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    , permanent As a Steward, you will play a crucial role in ensuring the comfort and satisfaction of our guests during their voyage. You will be responsible for maintaining the cleanliness and appearance of guest cabins, public areas, and crew quarters. This includes daily cleaning, restocking supplies, and ensuring all areas are up to our high standards of...

  • Stewards

    4 weeks ago

    Cape Town, South Africa Crew Life at Sea Full time

    Job Description: , permanent As a Steward, you will play a crucial role in ensuring the comfort and satisfaction of our guests during their voyage. You will be responsible for maintaining the cleanliness and appearance of guest cabins, public areas, and crew quarters. This includes daily cleaning, restocking supplies, and ensuring all areas are up to our...

  • Stewarding Supervisor

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    - Supervise and train a team of stewards to ensure they are providing the highest level of service and maintaining cleanliness standards - Monitor and maintain inventory of cleaning supplies and equipment - Conduct regular inspections to ensure all areas of the ship are clean and well-maintained - Coordinate with other departments to ensure timely and...

  • Stewarding Shift Leader

    1 month ago

    Cape Town, South Africa Hilton Full time

    Stewarding Shift Leader A Stewarding Shift Leader is responsible for supervising the Kitchen Stewards to deliver an excellent Guest and Member experience while supporting the overall Back of House operations. **What will I be doing?** As a Stewarding Shift Leader, you are responsible for supervising the Kitchen Stewards and supporting the Back of House...

  • Cabin Steward

    2 weeks ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Become a part of our Housekeeping team.Job Title: Cabin StewardJob Summary:We are seeking a Cabin Steward to join our Housekeeping team. As a Cabin Steward, you will be responsible for ensuring the cleanliness and comfort of our guests' cabins.Compliance with MSC sanitation standards is crucial, especially when handling food, water, and ice.Provide...

  • Dining Steward

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    ***:**Dining Steward - Cruise Ship** *** Key Responsibilities**: *** - **Set up and maintain tables and dining areas according to company standards** *** - **Greet guests and assist them with seating** *** - **Take food and beverage orders and serve meals to guests** *** - **Ensure all dishes, glasses, and utensils are cleaned and sanitized** *** -...

  • Kitchen Stewarding Supervisor

    2 months ago

    Cape Town, South Africa SSG Cleaning Full time

    Kitchen stewarding supervisor. Direct day to day activities of stewarding staff. Ensure proper cleaning of allocated areas. Consult on rostering of shifts with client. Address conduct issues with staff. Assist in on site training in cleaning procedures. Able to work shifts, weekends, public holidays. Must have knowledge of hotel, restaurant kitchen...

  • Cabin Steward

    1 month ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Cabin Steward Job Description **Key Responsibilities** As a Cabin Steward with MSC Cruises, you will be responsible for ensuring the highest standards of cleanliness, comfort, and service in our cabins. Your duties will include: * Maintaining compliance with MSC sanitation standards, particularly in regards to food, water, and ice handling, as well as...

  • 15h Left: Stewarding Shift Leader

    1 month ago

    Cape Town, South Africa Hilton Worldwide, Inc. Full time

    Job Description - Stewarding Shift Leader (HOT0B1P4) Job Number: HOT0B1P4 Work Locations: Canopy by Hilton Cape Town Longkloof, c/o Kloof Street & Park Road, Garden, Cape Town 8001 A Stewarding Shift Leader is responsible for supervising the Kitchen Stewards to deliver an excellent Guest and Member experience while supporting the overall Back of House...

  • Data Steward

    7 months ago

    Cape Town, South Africa PBT Group Full time

    PBT Group has an opportunity for a Data Steward. The data steward will ensure adherence to Data, Information Governance and management at business unit and enterprise level, coordinating with stakeholders to ensure that data milestones are met, develop data business standards, metrics and processes. The role acts as proxy for business data owner to ensure...

  • Cabin Steward

    2 months ago

    Cape Town, South Africa MSC Cruises Full time

    JOB PURPOSE Cabin stewards and their assistants are responsible for the care and attention of our Guests in the most private places of their cruise - their Cabin. Remembering that their cabin is their private home, a good cabin steward (and assistant) can turn an ordinary cruise into an extraordinary cruise by going one step further to give extra special...

  • Dining Steward

    3 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    Position: Dining Steward **Key Responsibilities**: - Greet and welcome guests as they enter the dining area - Assist in seating guests and taking orders - Serve food and beverages to guests in a timely and professional manner - Ensure all dining areas are clean and properly set up before, during, and after service - Monitor and maintain stock levels of...