Stewarding Supervisor

1 month ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Stewarding Supervisor

At Crew Life at Sea, we are seeking a highly skilled and experienced Stewarding Supervisor to join our team.

Key Responsibilities:
  • Supervise and train a team of stewards to ensure they provide exceptional service and maintain high cleanliness standards.
  • Monitor and maintain inventory of cleaning supplies and equipment.
  • Conduct regular inspections to ensure all areas of the ship are clean and well-maintained.
  • Coordinate with other departments to ensure timely and efficient delivery of supplies and equipment.
  • Develop and implement cleaning schedules and procedures to ensure all areas of the ship are cleaned regularly and thoroughly.
  • Handle and resolve any guest complaints or issues related to cleanliness.
  • Conduct performance evaluations and provide feedback to stewards.
  • Ensure compliance with all health and safety regulations and standards.
  • Assist in budget planning and cost control measures for the stewarding department.
  • Train new hires and provide ongoing training and development for current stewards.
Requirements:
  • Minimum of 2 years experience in a supervisory role, preferably in a hospitality or cruise industry setting.
  • Strong leadership and communication skills.
  • Excellent organizational and time-management abilities.
  • Knowledge of cleaning procedures and equipment.
  • Ability to work well under pressure and in a fast-paced environment.
  • Flexibility to work long hours and weekends as needed.
  • Fluent in English, both written and verbal.
  • Must be able to pass a background check and obtain necessary certifications.

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