Senior IT Support Technician

2 months ago


Johannesburg, South Africa Jobted ZA C2 Full time

JOB DESCRIPTION

- Provide customer service and IT support remote, 1st, 2nd and 3rd line support
- Assist with enterprise solutions, networks, exchange servers
- Oversee technicians and installation on site where needed
- Configure network installations
- Understand customer requirements, assist with solutions
- End-user training where necessary

QUALIFICATIONS, EXPERIENCE & REQUIREMENTS

- CISCO Certified Network Administrator (CCNA) or similar/higher IT qualification essential
- Minimum 6 10 years experience in a similar role, supporting turn-key solutions
- Sound knowledge of hardware, networks, firewalls, security systems of all popular brands
- Strong technical knowledge and IT support skills
- Need to be strong in customer services and enterprise solutions
- Strong communication and interpersonal skills needed
- Must be fluent in Afrikaans and English
- Must have own reliable transport and willing to travel to client sites when needed
- Prepared to work office based, occasional travel to clients which may be country wide
- Must be flexible and adaptable, work independently but also a keen team player
- Strong solution finding skills

REMUNERATION
R38,000 R45,000 negotiable depending on qualifications and experience

INTERESTED?
Please submit detailed an updated CV in MS Word format ASAP
Kindly take note:
Only shortlisted candidates will be contacted
Only RSA citizens need to apply must be fully bilingual in Afrikaans and English
Should you not receive any feedback within 30 days of application, please consider your application unsuccessful. We may however keep your CV on our database to contact you again should another suitable opportunity become available. Should you prefer not to be contacted for other opportunities, please clearly state so on your application.
By applying for this position, you grant us permission to access your personal information



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