▷ [3 Days Left] Telesales consultant -FMCG

1 month ago


Johannesburg, South Africa Jobted ZA C2 Full time

Qualification and Requirements:

- Matric (Grade 12)
- Telesales skills
- Excellent communication skills, written and verbal
- Computer skills
- Excellent customer service skills
- Time management skills
- Good and interpersonal skills
- Work well under pressure
- Be able to work well in a team

Responsibilities:

- Call on customers or potential customers in order to grow sales and meet sales targets.
- Take and process orders in an accurate manner.
- Ensure all orders are processed and followed through to customer.
- Answer questions about the product or the company.
- Ask questions to understand customer requirements and close sales.
- Enter and update customers information on the database.
- Liaise with customers, production and dispatch to meet customers request as far as possible.
- Go to the "extra mile" to meet sales quota and facilitate future sales.
- Keep records of calls and note useful information.
- Attend weekly sales meetings to ensure communication regarding sales targets and sales focus areas.
- Liaise with the rest of the Sales team on problems encountered and devise solutions on areas of improvement.
- Do general task as directed by Sales Team leader
- Minimize wastage.
- Answer telephones offer to assist and take messages where necessary.
- Keep workstation neat and tidy.


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