Telesales consultant

2 months ago


Johannesburg, South Africa Progessive International Full time
Qualification and Requirements:
  • Matric (Grade 12)
  • Telesales skills
  • Excellent communication skills, written and verbal
  • Computer skills
  • Excellent customer service skills
  • Time management skills
  • Good and interpersonal skills
  • Work well under pressure
  • Be able to work well in a team
Responsibilities:
  • Call on customers or potential customers in order to grow sales and meet sales targets.
  • Take and process orders in an accurate manner.
  • Ensure all orders are processed and followed through to customer.
  • Answer questions about the product or the company.
  • Ask questions to understand customer requirements and close sales.
  • Enter and update customers information on the database.
  • Liaise with customers, production and dispatch to meet customers request as far as possible.
  • Go to the "extra mile" to meet sales quota and facilitate future sales.
  • Keep records of calls and note useful information.
  • Attend weekly sales meetings to ensure communication regarding sales targets and sales focus areas.
  • Liaise with the rest of the Sales team on problems encountered and devise solutions on areas of improvement.
  • Do general task as directed by Sales Team leader
  • Minimize wastage.
  • Answer telephones offer to assist and take messages where necessary.
  • Keep workstation neat and tidy.

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