Compliance Officer

2 months ago


Cape Town, South Africa Clicks Group Limited Full time

Compliance Officer - (QPB) Fixed Term Contract

Listing reference: click_016352

Listing status: Under Review

Apply by: 28 March 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Admin, Office Support and Services

Location: Cape Town

Contract: Permanent

EE position: Yes

Introduction

To prevent loss & risk to the Pharmacy business through effective exception reporting to operations on key risk areas and provide feedback to finance/accounts payable in a timely fashion so as to minimise the losses.

- Analyse data to identify trends and prepare feedback for scorecard meetings with finance & operations
- Ensure effective streamlined communication to stores and provide efficient support to stores on projects & other operational issues
- Identify exceptions against set financial benchmarks by analysing reports and identifying trends based on reporting obtained from stakeholders and own data mining
- Highlight actual and potential areas of loss and risk to the Pharmacy business by collating reports and passing on the information to the operations line management to action speedily.
- Provide required feedback from exception reporting to internal stakeholders (finance etc) on confirmed losses versus potential losses
- Continually assess and update current Pharmacy SOP’s for improved performance based on trends from reporting
- Assist Pharmacies to adhere to SOP’s and benchmarks by identifying the in-store trends and areas for development and escalating to the line manager for action
- Be the gatekeeper of accurate & timely operational communication to pharmacies regarding general issues, new and updated information on systems procedures and other related information, whilst monitoring operational teams compliance for reporting.

Education and Experience Requirements

- Desirable: Retail or Business management qualification
- Advantageous: Unisolve and experience as a Pharmacist Assistant

Job Knowledge and Skills Required

- Knowledge of business processes
- Knowledge of retail store management processes including stock and inventory management
- Understanding of customer service principles
- Problem-solving skills
- Verbal and written communication skills
- Computer literacy (specifically Word and Excel)
- Strong client orientation
- Self-directed and able to work independently
- Planning and organising skills
- Analysing
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Planning and Organising
- Presenting and Communicating Information
- Writing and Reporting
- Achieving Personal Work Goals and Objectives
- Adapting and Responding to Change

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

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