Branch Manager

2 days ago

Cape Town City Centre, South Africa Jobted ZA C2 Full time

Primary Objective:

Our client is looking for an experienced, results-driven Branch Manager to oversee operations in the Western Cape The ideal candidate will have a strong background in shipping and logistics and will be responsible for ensuring the continued growth of the company brand in the local market. You will lead the team in achieving business objectives, managing key customer relationships, and driving profitability while ensuring operational efficiency and exemplary customer service.

The ideal candidate will need to possess strong leadership skills in both commercial and people management and have an entrepreneurial mindset to drive growth and profitability. As the face of the company, the Cape Town branch manager will be responsible for engaging and managing stakeholders, both internally and externally.

Key Responsibilities:

Strategic Leadership:

- Oversee the management of the Western Cape branch office and contribute to the strategic direction of the company.
- Differentiate the company from competitors through innovative strategies and superior service delivery.
- Optimize revenue generation and cost efficiency across all operations.

Customer Relationship:

- Build and maintain strong relationships with key importers, exporters, and other stakeholders.
- Actively support sales staff in their activities, ensuring seamless customer engagement and satisfaction.
- Conduct regular customer visits and calls, maintaining up-to-date CRM records and reporting.
- Build and maintain strong relationships with reefer customers, ensuring a deep understanding of their specific needs, including temperature-sensitive logistics requirements and time-critical deliveries.
- CRM Management - Maintain accurate and up-to-date records of customer interactions, preferences, and service agreements in the company’s CRM system, ensuring transparency and accountability in all customer dealings.

Operational Excellence:

- Manage and monitor export-booking performance, ensuring optimal slot utilization for both laden and empty allocations.
- Oversee equipment supply, claims resolution, and vessel operations to ensure high productivity and service standards from all vendors.
- Provide support for vessel operations, including comprehensive assistance in operational functions as needed.

Refrigerated Cargo responsibilities

- Service Excellence -act as the primary point of contact for reefer customers, ensuring seamless communication and timely resolution of any service issues, including equipment availability, transit schedules, and claims management.
- Proactive Support - provide consultative support to customers by offering insights into best practices for cargo care, innovative shipping solutions, and updates on industry regulations affecting refrigerated goods.
- Business Growth - identify opportunities to upsell or cross-sell value-added services, such as temperature monitoring technologies, dedicated reefer equipment, or customized logistics solutions.
- Customer Feedback and Insights - Regularly gather and analyze customer feedback to improve service offerings and maintain a competitive edge in the reefer shipping market.
- Market Intelligence - stay informed on market trends and competitor activities in the reefer segment, sharing relevant insights with customers to strengthen partnerships and build trust.
- Key Account Management - Take ownership of key reefer commercial accounts, ensuring dedicated support and developing tailored solutions to meet complex logistical needs.

Team Management:

- Lead and manage branch staff to maximize productivity while ensuring compliance with labour laws and company procedures.
- Foster a positive and collaborative work environment, promoting professional growth and teamwork.

Marketing and Reporting:

- Oversee marketing, import, export, and operational activities at the branch level.
- Prepare and submit daily, weekly, and monthly performance reports as required.

Skills and Experience Required:

- Strong operational expertise in both import and export freight management.
- Experienced in proactive problem-solving, and the ability to align business strategies with customer needs, all critical for fostering trust and loyalty among reefer customers
- Demonstrable experience in handling reefer cargo and associated complexities.
- Proven leadership and team management skills in a high-paced environment.
- Excellent interpersonal, negotiation, and customer relationship management abilities.
- Solid understanding of financial management, budgeting, and cost control.

  • Branch Manager

    2 months ago

    Century City, South Africa Spinnaker Software Full time

    About the Branch Manager position We are looking for a result driven branch manager to be responsible for the overall branch management. As a branch manager, you will be required to support the efficient operations and growth of the branch by providing leadership, guidance, and strategic oversight, ensuring exceptional customer service, operational...

  • Branch Administrator

    1 month ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Well established company needs an experienced Administrator to manage administration for the branch Grade 12 Valid Drivers and own car for errands Diploma in Administration adv 4 to 6 years Admin such as : Quotes / Invoicing / Correspondence / Stock up dates / Manage access control / Payroll processing etc Computer literacy : Word Excel Outlook and any ERP...

  • Branch Administrator

    7 days ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Well established company needs an experienced Administrator to manage administration for the branch Grade 12 Valid Drivers and own car for errands Diploma in Administration adv 4 to 6 years Admin such as : Quotes / Invoicing / Correspondence / Stock up dates / Manage access control / Payroll processing etc Computer literacy : Word Excel Outlook and any...

  • Branch Manager

    2 months ago

    Cape Town, South Africa Spinnaker Software Full time

    About the Branch Manager position We are looking for a result driven branch manager to be responsible for the overall branch management. As a branch manager, you will be required to support the efficient operations and growth of the branch by providing leadership, guidance, and strategic oversight, ensuring exceptional customer service, operational...

  • Branch Manager

    2 months ago

    Cape Town, South Africa Impact Talent Full time

    **Branch Manager - Shipping Agency - Cape Town, South Africa** We are seeking a highly motivated and experienced Branch Manager to be based in Cape Town for a leading international shipping line; as the Branch Manager, you will oversee all shipping agency activities in Cape Town. As the Branch Manager, you will play a crucial role in setting up and...

  • Branch Manager

    2 months ago

    Cape Town, South Africa WINDSCREEN DISTRIBUTORS (PTY) LTD Full time

    **Company Description** Windscreen Distributors Cape Town **Role Description** This is a full-time on-site role located in Cape Town for a Branch Manager at WINDSCREEN DISTRIBUTORS(PTY) LTD. The Branch Manager will be responsible for daily branch operations, including managing inventory, coordinating deliveries, handling customer inquiries and complaints,...

  • Branch Manager

    2 weeks ago

    Cape Town, South Africa CME Recruitment Full time

    **BRANCH MANAGER** **Freight Industry** **Cape Town** **Broad Purpose / Function**: A national company specialising in Road & Air Freight is looking for a branch manager for their Cape Town branch. You will be responsible for the planning, leading, organizing, and controlling of the branch. The implementation of strategies to innovate and grow the...

  • Branch Manager

    7 months ago

    Cape Town, South Africa Mangwanani North Coast (PTY) LTD Full time

    **Branch Manager - Cape Sun** **Job Title: Branch Manager** **Branch: Cape Sun - Western Cape** **Job Summary**: The Branch Manager is responsible for the efficient and profitable operation of a massage spa branch. They oversee the daily activities, manage staff, ensure exceptional customer service, and drive revenue growth. The Branch Manager plays a...

  • Branch Manager

    7 months ago

    Cape Town, South Africa HeadHunters Full time

    **Reference** - PE002375/RW**Location** - Western Cape, CPT - CBD**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client, a specialist in the supply of after-market air conditioning components and tools, as well as refrigeration and air conditioning components and tools; **is currently looking to employ **a Branch Manager in...

  • Branch Manager

    7 months ago

    Cape Town, South Africa HeadHunters Full time

    **Reference** - PE002258/RW**Location** - Western Cape, CPT - CBD**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client, a specialist in the supply of after-market air conditioning components and tools, as well as refrigeration and air conditioning components and tools; **is currently looking to employ **a Branch Manager in...

  • Branch Manager

    2 months ago

    Cape Town, South Africa Atlas Finance Full time

    Responsible for assisting the branch manager to set branch Collection targets, by actioning company procedures and instructions for collections, and following up on collections of customer loan instalments. **Job Types**: Full-time, Permanent Ability to commute/relocate: - Cape Town, Western Cape 8000: Reliably commute or planning to relocate before...

  • Branch Manager

    7 months ago

    Cape Town, South Africa Workersweb Full time

    Description of Duties Manage the branch Grow the branch Lead the branch Monitor sales performance Maintain customer relationships Technical refrigeration/ Automotive product knowledge Technical industry knowledge (Has existing networks in the industry) Intermediate MS Office Proficient Excel skills Proficient Interpersonal skills Technical problem solving...

  • Branch Manager

    7 months ago

    Cape Town, South Africa Motus Parts Full time

    **Parts Incorporated Africa** is searching for a **Branch Manager** to join the branch in **Cape Town.** The purpose of this position is to ensure growth and success for the entire branch, reach financial targets and profits. **Position Overview**: **Specific Role Responsibilities**: Human Resource Management: - Manage, motivate, recruit, train and develop...

  • Branch Manager

    8 months ago

    Cape Town, South Africa RS Recruitment Services Full time

    **RS Recruitment Services** is assisting a well-established organisation in the **INK MANUFACTURING INDUSTRY** to recruit a **BRANCH MANAGER **(to be groomed for the role of MD) and to be based at their head office in **CAPE TOWN**. Market related salary based on experience and qualifications. **_ OUR CLIENT IS A LEADING MANUFACTURER, DISTRIBUTOR AND...

  • Branch Manager

    7 months ago

    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitments client is in search of a Branch Manager to join their team in Cape Town. You will be responsible for overseeing the operations of the entire branch. Your primary responsibilities will include managing resources and staff, developing and attaining sales goals, delivering exceptional customer service, growing the company's revenues, ensuring...

  • Branch Manager

    1 week ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** 66252 **Job Type** Permanent **Job Title** Branch Manager **Computer Skills** MS Office **Industry** Manufacturing **City** Cape Town **Province** Western Cape **Minimum Requirements** - Grade 12 - At least 5 years in a management role - At least 5 years managing people - Experience in running a branch - Proven Branch Manager or...

  • Manager - Branch

    2 months ago

    Cape Town, South Africa Tata International Full time

    **Job Description **About Us** Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading...

  • Branch Manager

    7 days ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 68450 **Job Type** - Permanent **Job Title** - Branch Manager **Computer Skills** - MS Office suite **Industry** - Logistics and Supply Chain **City** - Cape Town **Province** - Western Cape - Responsible for the day-to-day operational activities of the Branch- Operational leadership on all aspects of the business- **Inherent...

  • Branch Manager

    2 weeks ago

    Cape Town, South Africa Fidelity Services Group Full time

    **Reporting to**:General Manager** **Overall Purpose of the Job**: To ensure overall management of sales, marketing, operations, technical and administrative functions within the branch. To maintain high operational standards, grow the branch, meet deadlines, achieve budget and endeavor to reduce crime levels. **Minimum Requirements** - Post-matric...

  • Branch Manager

    7 months ago

    Cape Town, South Africa SA Metal Group Full time

    **JOB DESCRIPTION** The Branch Manager's primary purpose is to provide support to the Branches and will report directly to the Operations Manager. He /She will also be required to: **Responsibilities will include, but are not limited to**: - Daily operations, planning and managing of the branch - Negotiating purchases with suppliers - Leading and managing...