(fluent English) Product Support Consultant
3 days ago
Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What You Will Do: - Provide exceptional customer support via calls, emails, and chats - Assist customers with product-related inquiries - Support customers throughout the purchase process - Stay up to date with product changes and updates. - Troubleshoot technical issues over the phone - Securely work with customers’ sensitive information - Apply the latest and greatest customer happiness practices What you need to succeed in this role: - Excellent English (C1 for both written and spoken is a must) - 1+ year experience in customer support - Strong phone communication skills - Previous experience with a wide product range - Comfortable using technical terminology and guiding customers through troubleshooting steps - Pre-sales experience - Attention to details - Positive and responsible attitude - Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits and Perks: - Flexible schedule - Opportunity to work fully remotely - Inclusive international environment - Compensation in USD - Good bonuses for referring friends - Paid intensive training and probation - Work-life balance - Responsive management interested in your growth and long-lasting cooperation - Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
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(Fluent English) Technical Support Consultant
2 weeks ago
Johannesburg, South Africa SupportYourApp Full timePassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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Johannesburg, South Africa SupportYourApp Full timeTechnical Support Consultant (remotely) Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new...
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Johannesburg, South Africa SupportYourApp Full time**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **L2 Technical Support Consultant**today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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(fluent English) Service Delivery Manager
2 weeks ago
Johannesburg, South Africa SupportYourApp Full timeService Delivery Manager (South Africa) – fluent English 4 days ago Be among the first 25 applicants Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software,...
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Johannesburg, South Africa SupportYourApp Full time**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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English Speaking Customer Support Agent
2 weeks ago
Johannesburg, South Africa Pexly Full timeJoin our fast-growing company as a **Customer Support Agent **with fluent English language skills. You will handle questions from B2B clients - startup companies. You will be a part of dream-team who supports the launch of new businesses. **It is a remote position.** **Flexible Schedule**: Monday-Sunday, 4 days (24-26 hours) a week **At PEXLY you have...
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Product Support Consultant
1 week ago
Johannesburg, Gauteng, South Africa SupportYourApp Full time R30 000 - R60 000 per yearPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
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Johannesburg, South Africa SupportYourApp Full timePassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Patient Intake Coordinator
3 weeks ago
Johannesburg, South Africa OperationsArmy Full timeAre you an empathetic and highly fluent English speaker with prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care? We are looking for a dedicated and detail-oriented Patient Intake Coordinator to be the first point of contact for families seeking essential services. Your exceptional communication skills will be key to guiding...
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Product Support Specialist-
3 weeks ago
Johannesburg, South Africa Acquiretech Full timeProduct Support Specialist – Graduates / Junior A fast growing, award-winning Financial Analytics Software Development Company is seeking a Product Support Specialist to join their team. What they are looking for? The Product Support Specialist will provide ongoing support to existing customers of the clients software. Typical customers are primarily...
