Reservations Agent
4 weeks ago
Respond to customer inquiries and provide accurate information about our cruise ship services - Process reservations and ensure all necessary details are obtained and accurately recorded - Handle changes and cancellations to existing reservations, following company policies and procedures - Maintain a high level of customer service by promptly and professionally addressing any customer concerns or issues - Collaborate with other departments to ensure smooth and efficient operations - Stay up-to-date on current promotions, packages, and pricing to effectively sell our services to customers - Provide administrative support as needed, including data entry and report generation Qualifications: - High school diploma or equivalent required; college degree preferred - 1-2 years of experience in a customer service or reservations role, preferably in the travel or hospitality industry - Excellent communication skills, both written and verbal - Strong attention to detail and ability to multitask in a fast-paced environment - Proficient computer skills, including experience with reservation systems and Microsoft Office - Ability to work flexible hours, including evenings, weekends, and holidays - Strong problem-solving and conflict resolution skills - Knowledge of cruise ship industry and destinations is a plus
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Reservations Agent
3 months ago
Cape Town, South Africa Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking for detail-oriented reservation agents to assist our guests with their booking needs. You will provide various planning and booking services, including answering guests’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and have...
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Reservations Agent
1 month ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking for an experienced **Reservations Agent** to join the team a luxurious 5-star hotel in the heart of Cape Town. As a Reservations Agent you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and...
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Reservations Agent
1 week ago
Cape Town, South Africa HotelJobs.co.za Full timeReservations Agent | Five Star Boutique Hotels - Making reservations for the Hotel and preparing rate proposals - Ensure accurate records about guests’ reservations, payments and general guest information - Answer reservations calls in a pleasant and courteous manner - Assist and maintain an efficient administration system within the department -...
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Reservations Agent
6 months ago
Cape Town, South Africa Lion Roars Hotels & Lodges Full time**To Apply**: **The Role** We're on the lookout for a skilled Reservations Agent to join our dynamic reservations team in the heart of Cape Town. Working out of our head office on Kloof Street, you join a great group of people who #CareWhy and #CanDo. **Who Are We?** Lion Roars Hotels & Lodges is a portfolio of beautiful properties in South Africa's most...
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Reservations Agent
9 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAn upmarket hostel company is seeking an energtic, friendly, fun and experienced **Reservations Agent **to assist with reservation services for two if its properties located in Cape Town. **Minimum qualifications**: - Matric - Hotel school diploma or similar - Experience in a similar role in the hotel industry **Knowledge and skills**: - Superior written...
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Reservations Agent
9 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAn upmarket hostel company is seeking an eneregtic, friendly, fun and experienced **Reservations Agent **to assist with reservation services for two of its properties located in Cape Town. **Minimum qualifications**: - Matric - Hotel school diploma or similar - Experience in a similar role in the hotel industry **Knowledge and skills**: - Superior...
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Reservations Agent
6 months ago
Cape Town, South Africa Recruitment Matters (Pty) Ltd Full timeOur client is seeking a dynamic and customer-focused Reservations Agent to join their team. The Reservations Agent will be responsible for handling reservations inquiries, providing accurate information to guests, and ensuring seamless booking experiences. **Responsibilities**: - **Reservation Management**: - Provide personalized assistance to guests,...
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Group Reservations Agent
9 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Group Reservations Agent** -** **Fantastic vacancy for a Group Reservations Agent **, iconic hotel group with great opportunities of development **Objective of the Role** Reporting to the Reservations Manager and working closely with the Revenue Manager, the Group Reservations Agent will be the first point of contact for our guests. It is of utmost...
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Reservations Agent
1 week ago
Cape Town, South Africa Belmond Hotels Full timeSo much happens behind the scenes to make the magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Sales, Finance or Reservations, you’ll be supporting and contributing to something special. Mount Nelson Hotel is looking for a FIT Reservations agent to join our team: - Making...
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Central Reservations Agent
7 months ago
Cape Town, South Africa Totalstay Full timeThe Central Reservationist handles requests and bookings from guests prior to arrival, companies and travel agents via phone and other platforms. He/She needs to ensure booking information are input accurately into the reservation system, and ensure that accurate records are maintained in all online platforms through use of extranets and interaction with the...
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Reservations Agent
7 months ago
Cape Town, South Africa Kerzner International Resorts Full timeReservations Agent (10204) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...
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Reservations Agent
2 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by...
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Reservations Agent
3 days ago
Cape Town, South Africa Accor HQ Full time**Reservations Agent** **Position scope** A Reservations Agent will exceed our guests’ expectations in planning and executing each stay with us while ensuring the best return value for the hotel. A Reservations Agent is an ambassador for our hotel and for our Brand, where the engaging and anticipative service you provide over the telephone will make our...
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Reservations Agent
3 months ago
Cape Town, South Africa Belmond Management Full timeAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests request when handling a guest reservation. If...
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Reservations Agent
3 months ago
Cape Town, South Africa Belmond Full timeAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests request when handling a guest reservation. If...
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Reservations Agent
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeJoin Rest Easy and be part of a team that values teamwork, laughter, and delivering exceptional guest experiences. Our personalized approach to hosting goes beyond a mere lockbox, as we believe in creating connections and providing a warm welcome to our guests. By meeting them in person and offering tailored recommendations, we ensure they have a memorable...
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Central Reservations Agent
4 months ago
Cape Town, South Africa Totalstay Full time**About the Role**: The Central Reservationist handles requests and bookings from guests prior to arrival, companies and travel agents via phone and other platforms. He/She needs to ensure booking information is input accurately into the reservation system and ensure that accurate records are maintained in all online platforms through the use of extranets...
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Reservations Agent
7 months ago
Cape Town, South Africa Proactive Recruitment Full timeProactive Hospitality Solutions is looking for an experienced Reservations agent to join the team. This is an exciting opportunity for someone who is looking to be part of a successful team and has a PROACTIVE attitude and mindset. You will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer...
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Reservations Agent
4 months ago
Cape Town, South Africa One&Only Cape Town Full timeReservations Agent (13342) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...