Account Analyst

5 days ago


East London, Eastern Cape, South Africa Capitec Full time
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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here

2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement

- To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.

Experience

Minimum:

- At least 5 years, of which 1 year should have been spent in the Business Banking environment.
- Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

- Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

- Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

- The features, benefits and value propositions of respective company product/service offerings.
- General banking practices and procedures.
- Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
- Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. .
- The Financial Intelligence Centre Act (FICA).
- Administration processes and procedures pertaining to Business Banking transactions.
- Client relationship management and service principles.

Ideal:

- Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
- Capitec/Business Bank systems and processes

Skills

- Communications Skills
- Negotiation skills
- Problem solving skills
- Analytical Skills
- Planning, organising and coordination skills

Conditions of Employment

- Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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