Technical Sales Support Engineer

2 months ago

Cape Town, South Africa Jobted ZA C2 Full time

Overview

An industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals.

Key Requirements:

- Bachelor’s Degree in Electrical or Mechanical Engineering is preferred
- Knowledge and experience in the solar field is an asset
- Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred
- Minimum 2 years of technical experience in the solar industry
- Excellent written and verbal communication skills required
- Excellent English skills, Afrikaans is an asset.
- Willingness to work in a fast-paced, customer-facing environment
- Ability to organize, prioritize and effectively multi-task daily and meet deadlines
- Assertive, confident and clear communicator – via e-mail, phone and face-to-face
- Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset
- Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset
- Must have a valid state driver’s license

Key Responsibilities:

- Customer and end client lead generation and administration. Handling, maintenance and controlling
- of all lead inquiries through the various communication channels.
- Introduction and Consultation of new customers about IBC SOLAR, the company, its products and services.
- Technical selling, consultation and support of customers and in respect of the company’s PV products and systems in both – commercial and residential markets.
- Preparing PV designs in the company’s design software PV Manager for clients and end clients.
- Introduction of the results and preparation of end client quotations for systems.
- Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.
- Preparation of quotations, follow-up, product consulting and order confirmation to clients
- Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.
- Support the Department Manager when implementing new products and services.

Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.

- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, visit the Hire Resolve website: hireresolve.us or email us at Engineers@hireresolve.za.com
- Alternatively, you are welcome to connect with Lauren Le Roux, Kyla van der Westhuizen, Kaylee Kemm, Cailin Hunt or Ashleigh Whitehead on LinkedIn.

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