Hospitality Manager

2 weeks ago

Montagu, South Africa Jobted ZA C2 Full time

Our client is seeking an experienced and well-presented Hospitality Manager to join a luxury guest farm located in a remote area outside Montagu. This role is ideal for an individual or part of a couple passionate about creating bespoke guest experiences while contributing to a sustainable, nature-focused agricultural business.

The ideal candidate will have a proven track record in high-end hospitality management and possess the creativity, leadership, and attention to detail required to maintain exceptional service standards.

- Location: A secluded farm 25km outside Montagu
Accommodation: 2-Bedroom House (Electricity, Water, Internet, and DSTV included)

Preference will be given to candidates where the Hospitality Manager is part of a couple, with the partner taking on the role of Farm Manager.

Responsibilities:

Guest Experience:

- Develop and maintain top-tier customer care standards.
- Tailor bespoke guest experiences centred on slow living, farm-to-table dining, and relaxation.
- Ensure a welcoming and luxurious environment that exceeds guest expectations.

Operational Management:

- Oversee day-to-day hospitality operations, including staff management, bookings, and guest services.
- Work closely with the Farm Manager and owners to align hospitality and farming initiatives.
- Manage events, activities, and special occasions to enhance guest experiences.

Financial and Administrative Duties:

- Handle financial responsibilities, including budgeting, meeting profitability targets, billing, and stock/asset management.
- Perform general administrative tasks and use Microsoft Office tools efficiently.

HR and Leadership:

- Recruit, manage, and train staff, ensuring a high-performing team.
- Oversee labour relations and performance management processes.
- Provide leadership to foster a collaborative and motivated work environment.

Requirements:

Experience and Qualifications:

- Minimum of 5 years’ experience in high-end hospitality management.
- Matric certificate and a hospitality qualification are required.

Language and Communication:

- Fluent in English and Afrikaans; additional languages are an advantage.
- Excellent written and verbal communication skills.

Personal Attributes:

- Well-presented with a passion for hospitality, hosting, and entertaining.
- Strong attention to detail and commitment to maintaining high guest standards.
- Creative flair for aesthetics, interior design, and culinary offerings.
- Enthusiastic about food, wine, and the overall guest experience.

Leadership and Problem-Solving:

- Strong leadership skills with proven ability to manage staff effectively.
- Well-developed problem-solving capabilities.

Additional Requirements:

- Proficient in Microsoft Office and general administrative tasks.
- Valid driver’s licence.

This is a unique opportunity to become part of a dynamic, growing team passionate about sustainability and excellence. Apply today to join this beautiful and innovative guest farm

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