Hospitality Manager

2 days ago

Montagu, South Africa Frank Consult Full time

Our client is seeking an experienced and well-presented Hospitality Manager to join a luxury guest farm located in a remote area outside Montagu. This role is ideal for an individual or part of a couple passionate about creating bespoke guest experiences while contributing to a sustainable, nature-focused agricultural business.

The ideal candidate will have a proven track record in high-end hospitality management and possess the creativity, leadership, and attention to detail required to maintain exceptional service standards.

  • Location: A secluded farm 25km outside Montagu
    Accommodation: 2-Bedroom House (Electricity, Water, Internet, and DSTV included)

Preference will be given to candidates where the Hospitality Manager is part of a couple, with the partner taking on the role of Farm Manager.

Responsibilities:

Guest Experience:

  • Develop and maintain top-tier customer care standards.
  • Tailor bespoke guest experiences centred on slow living, farm-to-table dining, and relaxation.
  • Ensure a welcoming and luxurious environment that exceeds guest expectations.

Operational Management:

  • Oversee day-to-day hospitality operations, including staff management, bookings, and guest services.
  • Work closely with the Farm Manager and owners to align hospitality and farming initiatives.
  • Manage events, activities, and special occasions to enhance guest experiences.

Financial and Administrative Duties:

  • Handle financial responsibilities, including budgeting, meeting profitability targets, billing, and stock/asset management.
  • Perform general administrative tasks and use Microsoft Office tools efficiently.

HR and Leadership:

  • Recruit, manage, and train staff, ensuring a high-performing team.
  • Oversee labour relations and performance management processes.
  • Provide leadership to foster a collaborative and motivated work environment.

Requirements:

Experience and Qualifications:

  • Minimum of 5 years’ experience in high-end hospitality management.
  • Matric certificate and a hospitality qualification are required.

Language and Communication:

  • Fluent in English and Afrikaans; additional languages are an advantage.
  • Excellent written and verbal communication skills.

Personal Attributes:

  • Well-presented with a passion for hospitality, hosting, and entertaining.
  • Strong attention to detail and commitment to maintaining high guest standards.
  • Creative flair for aesthetics, interior design, and culinary offerings.
  • Enthusiastic about food, wine, and the overall guest experience.

Leadership and Problem-Solving:

  • Strong leadership skills with proven ability to manage staff effectively.
  • Well-developed problem-solving capabilities.

Additional Requirements:

  • Proficient in Microsoft Office and general administrative tasks.
  • Valid driver’s licence.

This is a unique opportunity to become part of a dynamic, growing team passionate about sustainability and excellence. Apply today to join this beautiful and innovative guest farm

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