▷ [Only 24h Left] Application Portfolio Manager

3 weeks ago

Johannesburg, South Africa Jobted ZA C2 Full time

KEY RESPONSIBILITIES

TEAM LEADERSHIP AND COORDINATION

- Build, lead, and mentor a high-performing team responsible for application configuration, dependency management, and operational oversight.
- Foster collaboration among cross-functional teams, including IT, business stakeholders, and vendors.
- Define and implement team goals, performance metrics, and workflows to ensure operational excellence.

CONFIGURATION AND DEPENDENCY MANAGEMENT OVERSIGHT

- Oversee the standardization and execution of application configuration processes.
- Ensure accurate documentation and proactive management of dependencies and relationships between applications, integrations, and infrastructure.
- Provide guidance on using tools like Configuration Management Databases (CMDB) to track and manage dependencies effectively.

APPLICATION LANDSCAPE INVENTORY MANAGEMENT

- Ensure the organization maintains an accurate and up-to-date inventory of all applications, including configurations, hosting environments, and vendor details.
- Oversee audits and validation of inventory data to maintain accuracy and completeness.
- Establish processes for integrating inventory data with operational tools and reporting systems.

APPLICATION LIFECYCLE MANAGEMENT (ALM)

- Lead teams in planning and managing the full lifecycle of applications, from onboarding to decommissioning.
- Oversee the identification and retirement of redundant or outdated applications to optimize the portfolio.
- Ensure lifecycle strategies align with business goals and minimize operational risks.

APPLICATION ROADMAP DEVELOPMENT AND EXECUTION

- Collaborate with business stakeholders to develop and maintain application roadmaps that align with strategic goals.
- Monitor industry trends, vendor roadmaps, and emerging technologies to inform roadmap priorities.
- Oversee the implementation of roadmap initiatives, including upgrades, replacements, and modernizations.

VENDOR AND SLA MANAGEMENT

- Develop, implement and manage solution Demand Forecast processes to plan and manage resource requirements for technology deployment and management.
- Manage relationships with third-party vendors to ensure compliance with contracts and SLAs.
- Oversee issue resolution, performance measurement and reviews.
- Collaborate with vendors on effectively deploying upgrades, effective release management and updates, support, issue resolution and product roadmaps.

HOSTING ENVIRONMENT AND INTEGRATION MANAGEMENT

- Ensure hosting environments (cloud, on-premise, or hybrid) are secure, cost-efficient, and meet performance requirements.
- Develop, deploy and maintain solution performance measurements, metrics and tools.
- Oversee and manage application integration platform and related efforts to maintain seamless data flow and functionality between various business solutions.
- Collaborate with infrastructure teams to align application hosting with organizational Group Technology Strategy.

GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT

- Establish governance frameworks for managing the application landscape and operational processes.
- Ensure compliance with organizational policies and regulatory standards across all third-party applications.
- Conduct regular risk assessments to identify and mitigate operational vulnerabilities.

PERFORMANCE MONITORING AND REPORTING

- Define and monitor key performance indicators (KPIs) for application performance, operational efficiency, and team productivity.
- Oversee the creation of dashboards and reports to track the health and value of the application portfolio.
- Lead root-cause analysis and continuous improvement initiatives for operational issues.

REQUIRED SKILLS AND COMPETENCIES
LEADERSHIP AND MANAGEMENT SKILLS

- Strong leadership abilities to inspire and guide diverse teams.
- Expertise in managing cross-functional collaboration and team dynamics.
- Proven experience in conflict resolution, performance management, and team building.

TECHNICAL SKILLS

- Deep understanding of Application Portfolio Management (APM) principles and tools.
- Experience with Configuration Management Databases (CMDB) and dependency mapping tools.
- Knowledge of ITSM and ITIL processes (incident, problem, change, and asset management).
- Familiarity with cloud computing, integrations, and hosting environments.

STRATEGIC AND ANALYTICAL SKILLS

- Strategic thinking to align operational management with organizational objectives.
- Ability to analyze complex application dependencies and infrastructure relationships.
- Proficiency in planning and executing multi-year roadmaps and initiatives.

COMMUNICATION AND INTERPERSONAL SKILLS

- Exceptional communication skills to engage with technical teams, business stakeholders, and
-
- Strong ability to present operational insights and recommendations to senior leadership.
- Skilled in vendor relationship management and negotiation.

QUALIFICATIONS

- Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field (Masters preferred).
- 7+ years of experience in IT operations, application management, or a similar role.
- 3+ years of experience in a leadership or management position.
- Certifications in ITIL, COBIT, PMP, or equivalent frameworks are a plus.
- Experience with third-party applications, SaaS, PaaS, and related technologies.

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