Communications Agent

1 month ago


South Africa Jobted ZA C2 Full time

If you are tech savvy, enjoy working in a busy sales environment dealing with customer queries and requests.

Requirements and Responsibilities:

- Matric with relevant experience and/or qualification
- Communicate with customers provide updates and resolve andy queries or issues
- Handle customer inquiries and provide information about products, prices and availability
- Monitor and follow up on all communications (email & WhatsApp & telephone)
- Strong organisational and multitasking skills
- Strong administration skills
- Excellent communication and customer service skills - both written and verbal
- Attention to detail and accuracy in processing orders and managing records
- Ability to work independently and as part of a team
- Strong problem-solving skills and the ability to handle customer issues effectively
- High level of integrity and professionalism
- Excellent computer skills
- Keen eye for detail and sticking to procedures
- Well spoken and enjoy interacting with customers and colleagues

Great opportunity if you are a newbie with at least 3 years working experience in the relevant space, or if you have 5 years plus experience in a similar role. We would like to hear from you.


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