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Call Centre Agent
4 weeks ago
WHATSAPP TO APPLY. 0687161231
We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services.
The Job Roles will include
- Listening to customer concerns and providing information, answers, or responses.
- Obtaining and correctly recording customer information.
- Reviewing and making changes to customer accounts.
- Handling customer complaints and processing returns effectively.
- Keeping records of customer interactions.
- Ensuring customer satisfaction or referring customers to supervisors.
SKILLS
- Excellent interpersonal, customer service, and communication skills.
- Good problem-solving skills.
WE SHALL PROVIDE TRAINING THEREFORE NO EXPERIENCE REQUIRED.
**Job Type**: Permanent
**Salary**: R5 000,00 - R10 500,00 per month
**Education**:
- High School (matric) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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