Virtual Lifestyle Concierge

2 days ago

Cape Town City Centre, South Africa Ten Group Full time

🌟 Elevate Your Career: Join Us as a Virtual Lifestyle Concierge for European High Net Worth Clients 🌟

Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Europe team, catering to the needs and desires of high-net-worth individuals around the globe.

Picture this: orchestrating exclusive experiences, curating unparalleled travel itineraries, and making the impossible possible, all at the fingertips of our esteemed clientele. As a Virtual Lifestyle Concierge, you'll embody sophistication, anticipate needs before they arise, and transform dreams into reality with finesse.

This isn’t just a job; it’s a gateway to a realm of opulence and distinction. If you have a passion for exceeding expectations, possess an unwavering commitment to excellence, and thrive in the world of bespoke service, then we want you to bring your flair and finesse to our team.

Join us and embark on a journey where your expertise will shape unforgettable moments for those who expect nothing but the extraordinary. Take the leap into a career where every day is an adventure, every request a challenge, and every success a testament to your exceptional skills.

Requirements

If you have worked in Luxury Retail, Hotels and Resorts, Account Management, VIP Concierge, Luxury Travel - this could be an excellent career progression and an opportunity to work for a growing award-winning company.

- You MUST have excellent language skills in professional English and German, in written and spoken (according to the CERF Framework C1-C2). Additional languages such as French and Italian of advantage.
- 2+ years experience in leisure orientated sector of business, hospitality, retail, leisure, Customer service, concierge or call center
- Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all time
- Strong administration skills and be able to prioritize workloads to meet strict deadlines
- Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
- Are service-oriented, flexible and able to work under pressure
- Have a positive attitude and identify with Ten Group values
- Value exceptional service and live by this motto
- Computer Literate: to a high level and proficient with all Microsoft Office programs (Outlook, Excel, Word, PowerPoint) ; additional software or CRM tools experience of advantage
- Flexibility : This position is a full-time 40-hrs per week role on a shift basis, ability to work a 5-day work week between the hours of 07:00-22:00 SAST shift either Sunday to Thursday /or Tuesday to Saturday.

Guidelines for Hybrid/Home Office :

- Located in South Africa
- Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office
- A secure home office at your confirmed address, free from background noise or other distractions
- Internet service must meet minimum requirements and minimum speed check must be completed

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

🌎 Rewards designed around you:

- A competitive salary package (depending on experience) plus a performance-based bonus structure; plus Late Shift and Sunday Shift Allowances
- Hybrid working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Extra Rewards. Lucrative Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to Travel and Work anywhere in the world
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
- Safe & secure offices located in Cape Town Foreshore, with complimentary off-street parking.

Who We Are

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video This is what we do

Commitment to Diversity

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”

Thank you for considering a career with us. Don't miss the opportunity to join our team The application deadline for this position is 26. December 2024. Submit your application before then to be considered for this exciting opportunity. We look forward to reviewing your application

  • Virtual Lifestyle Concierge

    1 week ago

    Cape Town, South Africa Ten Lifestyle Group Full time

    Elevate Your Career: Join Us as a Virtual Lifestyle Concierge for Nordic High Net Worth Clients! Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe.Picture this: orchestrating...

  • Virtual Lifestyle Concierge

    2 days ago

    Cape Town, South Africa Ten Lifestyle Group Full time

    Elevate Your Career: Join Us as a Virtual Lifestyle Concierge for European High Net Worth Clients! Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Europe team, catering to the needs and desires of high-net-worth individuals around the globe.Picture this: orchestrating...

  • Virtual Lifestyle Concierge

    7 days ago

    Cape Town City Centre, South Africa Ten Group Full time

    🌟 Elevate Your Career: Join Us as a Virtual Lifestyle Concierge for Nordic High Net Worth Clients! 🌟 Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe. Picture this:...

  • Virtual Lifestyle Concierge

    6 months ago

    Cape Town, South Africa Ten Group Full time

    Elevate Your Career: Join Us as a **Virtual Lifestyle Concierge **for Nordic High Net Worth Clients! Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe. Picture this: orchestrating...

  • Virtual Lifestyle Concierge

    6 days ago

    Cape Town, South Africa Ten Group Full time

    **Elevate Your Career: Join Us as a **Virtual Lifestyle Concierge **for Nordic High Net Worth Clients!**: Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe. Picture this:...

  • Virtual Lifestyle Concierge

    22 hours ago

    Cape Town, South Africa Ten Group Full time

    **Elevate Your Career: Join Us as a **Virtual Lifestyle Concierge **for European High Net Worth Clients!**: Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Europe team, catering to the needs and desires of high-net-worth individuals around the globe. Picture this:...

  • Virtual Lifestyle Concierge

    2 days ago

    Cape Town, South Africa Ten Group Full time

    Elevate Your Career: Join Us as a Virtual Lifestyle Concierge for European High Net Worth Clients! Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Europe team, catering to the needs and desires of high-net-worth individuals around the globe.Picture this: orchestrating...

  • Virtual Lifestyle Concierge

    7 days ago

    Cape Town, South Africa Ten Group Full time

    Elevate Your Career: Join Us as a Virtual Lifestyle Concierge for Nordic High Net Worth Clients! Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe.Picture this: orchestrating...

  • Virtual Concierge Specialist

    3 months ago

    Cape Town, South Africa Ten Group Full time

    If you have a proven luxury hospitality and/or Lifestyle Concierge background, with an excellent knowledge of the products and worldwide destinations associated with high-end travel and leisure, have outstanding sales and customer service skills and are enthusiastic and self-motivated to further your career with the best in luxury lifestyle management - Ten...

  • Concierge Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    Unlock a world of luxury and possibility as a Concierge Specialist with Ten Lifestyle GroupJoin our vibrant team of lifestyle managers and deliver exceptional service to our high-networth clients. With a focus on travel, dining, and entertainment, you'll use your expertise to create unforgettable experiences and exceed client expectations.Key...

  • Luxury Lifestyle Manager

    7 days ago

    Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    Job Summary:We are seeking a highly skilled and experienced Luxury Lifestyle Manager to join our team at Ten Lifestyle Group. As a key member of our team, you will be responsible for delivering exceptional service to our high-net-worth clients, exceeding their expectations, and creating unforgettable experiences.About the Role:This is a full-time role...

  • Lifestyle Manager

    5 months ago

    Cape Town, South Africa Afro Miaki Group Full time

    Booking all lifestyle requests for the client Providing excellent customer service to the client Proposing lifestyle alternatives with costings Making commercial or transactional inferences Liaising with suppliers on behalf of client Recon of all travel, dinners, expenses. Etc. Record keeping of all activities and...

  • Business Development Executive

    7 days ago

    Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    Company OverviewTen Lifestyle Group is a global travel and lifestyle concierge company founded in 1998. As a vital part of the customer engagement strategies of leading premium financial services and consumer brands, we deliver unique travel, entertainment, and dining experiences to millions of members across the world.Our partnerships are based on...

  • Travel & Lifestyle Manager - Finnish Speaker Cape

    5 months ago

    Cape Town, South Africa Ten Group Full time

    **Elevate Your Career: Join Us as a **Virtual Travel & Lifestyle Manager **for Nordic High Net Worth Clients!**: Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe. Picture this:...

  • Travel & Lifestyle Manager - Danish Speaker Cape

    5 months ago

    Cape Town, South Africa Ten Group Full time

    **Elevate Your Career: Join Us as a **Virtual Travel & Lifestyle Manager **for Scandinavian High Net Worth Clients!**: Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Scandinavian team, catering to the needs and desires of high-net-worth individuals around the...

  • Travel & Lifestyle Manager - Italian Speaker Cape

    6 months ago

    Cape Town, South Africa Ten Group Full time

    **Elevate Your Career: Join Us as a **Virtual Travel & Lifestyle Manager **for Italian High Net Worth Clients!**: Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic Italian speaking individual to become the part of our of our Europe team, catering to the needs and desires of high-net-worth individuals around the...

  • Luxury Travel Consultant

    3 weeks ago

    Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    About the RoleWe are seeking a highly skilled Luxury Travel Consultant to join our team at Ten Lifestyle Group. As a Luxury Travel Consultant, you will be responsible for advising our high-net-worth clients on luxury travel options and providing exceptional customer service.Key ResponsibilitiesAdvise clients on luxury travel options, including flights,...

  • Luxury Lifestyle Ambassador

    2 days ago

    Cape Town, Western Cape, South Africa Ten Group Full time

    We are seeking a highly skilled Luxury Lifestyle Ambassador to join our team at Ten Group. This role is ideal for someone who has a passion for delivering exceptional customer experiences and wants to work with high-net-worth individuals.Job Description:In this role, you will be responsible for providing tailored luxury lifestyle services to our clients,...

  • Lifestyle Manager

    5 months ago

    Cape Town, South Africa Ten Group Full time

    **Overview** As a Lifestyle Manager, you will be based in Cape Town, South Africa and primarily be dealing with requests from North America in the following areas: Travel, Retails, and Entertainment including restaurants and ticket knowledge in the European Market. You will use your expertise to help our members get the most from their lives, whilst growing...

  • Restaurant Reservations Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    About the Role:We are seeking a highly skilled and passionate Restaurant Reservations Consultant to join our team at Ten Lifestyle Group. As a key member of our team, you will be responsible for delivering exceptional dining experiences to our members, leveraging your knowledge of the London dining scene and your expertise in hospitality.Key...