Operations Manager

1 month ago

Alberton, South Africa Jobted ZA C2 Full time

Minimum requirements:

- 5 years of management experience in an operational role.
- Solid understanding of Health and Safety regulations.
- Relevant qualification would be beneficial.
- Forklift license (beneficial).

Personality Traits:

- Be able to work under pressure and meet deadlines.
- Strong communication skills.
- Problem-solving capabilities.
- Ability to proactively plan and execute accordingly.
- Strong leadership and management skills.

Duties and responsibilities:
Receiving:

- Manage and control the receiving of all goods into the facility.
- Ensure receiving operates in line with company processes.

Stock Management:

- Manage and control all stock storage and handling between, and in, stock storage/handling locations.
- Ensure all stock is tracked and accounted for.
- Ensure cooling pallets are stored and handled in line with the companys processes.

Pallet Handling and Storage:

- Ensure pallet capture and storage/handling processes are followed.
- Ensure cold and ambient pallets are stored in the correct locations in line with the companys processes.
- Capture pallet movement information in line with the companys processes.
- Manage cold and ambient storage areas.

Dispatch:

- Manage and control the picking and dispatch of all goods out of the facility.
- Ensure all goods picked and dispatched are done according to the prescribed process.
- Responsible for ensuring loadouts and turnaround times are adhered to.
- Ensure customer queries are resolved within 24 hours of delivery.

Logistics:

- Manage inbound and outbound logistics, aligned with budget, SLAs, and slot times.
- Manage, plan, and control the daily logistics for all the companys and related parties' business:
- Daily inbound truck and logistics plan to be completed and communicated to the management team for all farm/market/other raw material planning.
- Farm/Grower logistics routes and planning done with Commercial.
- Outbound trucks and logistics planning to be in line with slot times and budgeted transport rates.
- Daily outbound truck and logistics plan to be completed and communicated to the management team based on order volumes and most effective truck utilisation/efficiencies.
- Truck and logistics planning over weekends to be completed every Friday for distribution to weekend manager(s).
- Customer and internal agreed slot times are to be adhered to daily.
- Communicate operations "rules" and procedures to customers/transporters regularly.
- Ensure drivers and assistants have a clear weekly plan and schedule, which is shared with management.

Equipment:

- Ensure all packing equipment (Chep; FM crates; pallets; bins; farm equipment) is managed efficiently.
- Ensure farm and Chep equipment are managed according to the controls in place.
- Ensure forklift charging and maintenance are conducted, including load testing and diesel.
- Ensure generator servicing and maintenance are done as required, and diesel is always filled.
- Conduct facility electricity readings and keep records of meters.

Facility and Security:

- Ensure security and safety of staff and inventory.
- Ensure office and packhouse equipment is maintained in good order.
- Manage the facility machinery, equipment, and that of related service providers/agents.
- Manage the opening and closing of the facility daily and ensure the business is securely closed and locked up at the end of each day.
- Conduct facility electricity readings and keep records of meters.
- Control stock counts on pallets, bins, and crates.
- Manage the yard and waste area, including waste bins, recycling, pallets, farm crates, and bins.
- Monitor the security of the yard and the facility (inside and out).

Staff:

- Build and manage a strong team of skilled staff.
- Ensure staff are trained, equipped, and capable of doing the job required.
- Ensure the number of staff in each area matches the demands of the business.
- Manage staff performance and discipline.
- Manage leave and time schedules according to HR procedures.
- Ensure all staff have the required PPE and conform to all customer requirements.

Operations Budget:

- Prepare the annual operations budget with the operations team and staging manager.
- Manage operations in line with the budget.

General:

- Manage processes and procedures effectively in the division.
- Ensure that the business is up and running at the prescribed times each day.
- Ensure that the required inbound or outbound operations are completed or handed over to a manager each day before leaving the premises.
- Be visible and manage the teams in the receiving, cold stores, and dispatch area conduct the flow of products through the facility effectively.
- Walk the facility inside and out daily to look for possible security risks, faulty or damaged machinery, equipment, water leaks, good operation of lights, and electrical systems.
- Inspect the yard area and waste area daily check for any possible loss opportunities, cleanliness, and/or food safety risks.
- Check the camera systems and security system daily for good operation, recording, and response.
- Check the electrical backup changeover and generating system for smooth startup and switchover in a power failure situation diesel levels and service history schedule of generator diesel engine.
- Perform forklift inspection and maintenance checks to avoid failures.
- Inspect electric and manual pallet jacks daily and conduct preventative maintenance.
- Conduct general inspections and daily walks to be aware of the entire facility and any issues.
- Ensure broken or damaged equipment, buildings, doors, etc., are repaired and fixed quickly.

Additional Duties and Responsibilities:

- Keep to hygiene and company rules and regulations.
- Assist with managing time and attendance of receiving staff.
- Assist with the discipline and performance management of receiving staff.
- Any reasonable task given by management.

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