Operations Manager

2 weeks ago

Alberton, South Africa Green Marble Recruitment Consultants Full time
Minimum requirements:
  • 5 years of management experience in an operational role.
  • Solid understanding of Health and Safety regulations.
  • Relevant qualification would be beneficial.
  • Forklift license (beneficial).
Personality Traits:
  • Be able to work under pressure and meet deadlines.
  • Strong communication skills.
  • Problem-solving capabilities.
  • Ability to proactively plan and execute accordingly.
  • Strong leadership and management skills.
Duties and responsibilities:
Receiving:
  • Manage and control the receiving of all goods into the facility.
  • Ensure receiving operates in line with company processes.
Stock Management:
  • Manage and control all stock storage and handling between, and in, stock storage/handling locations.
  • Ensure all stock is tracked and accounted for.
  • Ensure cooling pallets are stored and handled in line with the companys processes.
Pallet Handling and Storage:
  • Ensure pallet capture and storage/handling processes are followed.
  • Ensure cold and ambient pallets are stored in the correct locations in line with the companys processes.
  • Capture pallet movement information in line with the companys processes.
  • Manage cold and ambient storage areas.
Dispatch:
  • Manage and control the picking and dispatch of all goods out of the facility.
  • Ensure all goods picked and dispatched are done according to the prescribed process.
  • Responsible for ensuring loadouts and turnaround times are adhered to.
  • Ensure customer queries are resolved within 24 hours of delivery.
Logistics:
  • Manage inbound and outbound logistics, aligned with budget, SLAs, and slot times.
  • Manage, plan, and control the daily logistics for all the companys and related parties' business:
  • Daily inbound truck and logistics plan to be completed and communicated to the management team for all farm/market/other raw material planning.
  • Farm/Grower logistics routes and planning done with Commercial.
  • Outbound trucks and logistics planning to be in line with slot times and budgeted transport rates.
  • Daily outbound truck and logistics plan to be completed and communicated to the management team based on order volumes and most effective truck utilisation/efficiencies.
  • Truck and logistics planning over weekends to be completed every Friday for distribution to weekend manager(s).
  • Customer and internal agreed slot times are to be adhered to daily.
  • Communicate operations "rules" and procedures to customers/transporters regularly.
  • Ensure drivers and assistants have a clear weekly plan and schedule, which is shared with management.
Equipment:
  • Ensure all packing equipment (Chep; FM crates; pallets; bins; farm equipment) is managed efficiently.
  • Ensure farm and Chep equipment are managed according to the controls in place.
  • Ensure forklift charging and maintenance are conducted, including load testing and diesel.
  • Ensure generator servicing and maintenance are done as required, and diesel is always filled.
  • Conduct facility electricity readings and keep records of meters.
Facility and Security:
  • Ensure security and safety of staff and inventory.
  • Ensure office and packhouse equipment is maintained in good order.
  • Manage the facility machinery, equipment, and that of related service providers/agents.
  • Manage the opening and closing of the facility daily and ensure the business is securely closed and locked up at the end of each day.
  • Conduct facility electricity readings and keep records of meters.
  • Control stock counts on pallets, bins, and crates.
  • Manage the yard and waste area, including waste bins, recycling, pallets, farm crates, and bins.
  • Monitor the security of the yard and the facility (inside and out).
Staff:
  • Build and manage a strong team of skilled staff.
  • Ensure staff are trained, equipped, and capable of doing the job required.
  • Ensure the number of staff in each area matches the demands of the business.
  • Manage staff performance and discipline.
  • Manage leave and time schedules according to HR procedures.
  • Ensure all staff have the required PPE and conform to all customer requirements.
Operations Budget:
  • Prepare the annual operations budget with the operations team and staging manager.
  • Manage operations in line with the budget.
General:
  • Manage processes and procedures effectively in the division.
  • Ensure that the business is up and running at the prescribed times each day.
  • Ensure that the required inbound or outbound operations are completed or handed over to a manager each day before leaving the premises.
  • Be visible and manage the teams in the receiving, cold stores, and dispatch area conduct the flow of products through the facility effectively.
  • Walk the facility inside and out daily to look for possible security risks, faulty or damaged machinery, equipment, water leaks, good operation of lights, and electrical systems.
  • Inspect the yard area and waste area daily check for any possible loss opportunities, cleanliness, and/or food safety risks.
  • Check the camera systems and security system daily for good operation, recording, and response.
  • Check the electrical backup changeover and generating system for smooth startup and switchover in a power failure situation diesel levels and service history schedule of generator diesel engine.
  • Perform forklift inspection and maintenance checks to avoid failures.
  • Inspect electric and manual pallet jacks daily and conduct preventative maintenance.
  • Conduct general inspections and daily walks to be aware of the entire facility and any issues.
  • Ensure broken or damaged equipment, buildings, doors, etc., are repaired and fixed quickly.
Additional Duties and Responsibilities:
  • Keep to hygiene and company rules and regulations.
  • Assist with managing time and attendance of receiving staff.
  • Assist with the discipline and performance management of receiving staff.
  • Any reasonable task given by management.

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