Customer Service Repair Operations Manager

1 day ago


Pretoria, Gauteng, South Africa WatersEdge Solutions Full time
{"title": "Customer Service Repair Operations Manager", "subtitle": "Join our team at WatersEdge Solutions", "content": "

We are seeking a highly skilled Customer Service Repair Operations Manager to join our team at WatersEdge Solutions in Vereeniging, Gauteng.

The successful candidate will be responsible for overseeing the day-to-day repair and calibration operations, ensuring that all administrative tasks are completed efficiently and effectively.

The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to work in a fast-paced environment.

Key responsibilities include:

  • Generating job cards, quotations, sales orders, and costing sheets
  • Calculating freight costs and managing customer discounts
  • Liaising with suppliers and customers to ensure smooth processes
  • Generating and reviewing customer service reports
  • Conducting follow-ups with customers to ensure satisfaction and address concerns

The successful candidate will be a team player with excellent time management skills, strong computer literacy, and the ability to multitask.

We offer a competitive salary and benefits package to the right candidate.

", "requirements": "
  • Grade 12
  • Dyna Supervisory Certificate
  • Business Administration Diploma / Certificate
  • DGR Cat 6 Certificate
", "skills": "
  • Strong administration skills
  • Superior telephone etiquette
  • Strong communication and people skills
  • Excellent time management skills
  • Strong computer literacy
  • Detail-oriented
  • Proactive
  • Pressure resilient
  • Team player
  • Multi-task focused
  • Customer-centric
", "contact": "If you are not contacted within 10 working days, please consider your application unsuccessful."}

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