Customer Service Repair Operations Manager
1 day ago
We are seeking a highly skilled Customer Service Repair Operations Manager to join our team at WatersEdge Solutions in Vereeniging, Gauteng.
The successful candidate will be responsible for overseeing the day-to-day repair and calibration operations, ensuring that all administrative tasks are completed efficiently and effectively.
The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to work in a fast-paced environment.
Key responsibilities include:
- Generating job cards, quotations, sales orders, and costing sheets
- Calculating freight costs and managing customer discounts
- Liaising with suppliers and customers to ensure smooth processes
- Generating and reviewing customer service reports
- Conducting follow-ups with customers to ensure satisfaction and address concerns
The successful candidate will be a team player with excellent time management skills, strong computer literacy, and the ability to multitask.
We offer a competitive salary and benefits package to the right candidate.
", "requirements": "- Grade 12
- Dyna Supervisory Certificate
- Business Administration Diploma / Certificate
- DGR Cat 6 Certificate
- Strong administration skills
- Superior telephone etiquette
- Strong communication and people skills
- Excellent time management skills
- Strong computer literacy
- Detail-oriented
- Proactive
- Pressure resilient
- Team player
- Multi-task focused
- Customer-centric
-
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