Healthcare Services Specialist

6 days ago

Centurion, Gauteng, South Africa South African National Blood Service Full time

About the Job

The South African National Blood Service is seeking a highly skilled Donor Care Officer to join our team. In this role, you will be responsible for ensuring the efficient and safe collection of blood.

Responsibilities

  • Cost Control: Control costs per unit for both whole blood and specialized collections within agreed targets.
  • Equipment Maintenance: Maintain and validate equipment to ensure timely repairs and minimize downtime.
  • Incident Reporting: Report any incidents or discrepancies in consumable usage to the Clinic Supervisor.
  • Stakeholder Interaction: Interact with stakeholders at blood drives and donor centers to maintain excellent customer service.
  • Donor Support: Support donors throughout the donation process, providing them with necessary information and assistance.
  • Complaint Resolution: Address and report any complaints to the in-charge before or by the end of the shift.
  • Customer Focus: Foster a customer-focused environment where customer needs and priorities are understood at all times.
  • Team Coaching: Coach team members on customer service principles and best practices.
  • Target Achievement: Work towards achieving set targets for whole blood and/or apheresis unit collections.
  • Venue Setup: Assist in setting up blood drives efficiently and effectively.
  • Documentation: Document donor procedures and assessment processes according to relevant SOPs.
  • Donor Identification: Identify and register donors according to established guidelines.
  • Recruitment: Assist in recruiting and booking whole blood and specialized donors to meet team targets.
  • Physical Checks: Conduct basic physical checks on donors and capture relevant information.
  • Document Results: Document results of physical checks on relevant record sheets or donor questionnaires.
  • Irregularities: Report any irregularities to the clinic supervisor or designated deputy immediately.
  • Confidential Assessment: Conduct confidential assessments (risk behavior interviews) with potential donors.
  • Educate Donors: Educate donors on high-risk behaviors.
  • Blood Pack Preparation: Prepare blood packs with scales to ensure correct volumes are collected.
  • Phlebotomy: Carry out phlebotomy as per relevant SOPs, including donor care and education.
  • Donor Care: Provide refreshments and education to donors during donation.
  • Emergency Response: Respond to emergencies (first aid/CPR) with the help of the in-charge/SANBS Medical Lead Consultant.
  • Post-Donation Care: Provide post-donation care and advice to donors.
  • Supervisory Duties: Perform Clinic Supervisor duties, roles, and responsibilities according to job descriptions for specific times or clinics as required.
  • Communication: Maintain regular two-way communication by attending and participating in monthly staff meetings.
  • Staff Competency: Analyze training needs for the unit and manage staff competency through observation of relevant policies and procedures.
  • Files Maintenance: Maintain and update staff and equipment files according to relevant policies and procedures.
  • SHEQ Compliance: Oversee the application of all relevant SHEQ and operational policies and procedures in the unit.
  • Medical Waste Management: Manage medical waste by discarding it according to SOPs.
  • Safe Environment: Maintain a safe environment by ensuring safety procedures are followed according to SOPs.

  • Healthcare Actuarial Specialist

    3 hours ago

    Centurion, Gauteng, South Africa Network Finance. Full time

    Network Finance is looking for a skilled Actuarial Specialist to drive innovation and improvement in our health products. You'll work closely with our team to develop and implement data-driven strategies that enhance member outcomes.Responsibilities:Applying actuarial expertise to analyze healthcare data and inform business decisions.Collaborating with...

  • Clinical Healthcare Specialist

    7 days ago

    Centurion, Gauteng, South Africa Medi Clinic Full time

    Job DescriptionClinical healthcare specialists at Mediclinic Midstream play a vital role in providing safe and comprehensive nursing care to patients. As part of the multidisciplinary team, you will work collaboratively with other professionals to deliver high-quality patient outcomes.Main ResponsibilitiesDeliver Quality Nursing Care: You will be responsible...

  • Healthcare Data Integration Specialist

    6 days ago

    Centurion, Gauteng, South Africa A 1L Realization (Pty) Ltd Full time

    What We OfferA 1L Realization (Pty) Ltd offers a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is collaborative and supportive, and we are committed to providing our employees with the resources they need to succeed.If you are a motivated and experienced Data Governance Expert, MDM...

  • Healthcare Consultant Specialist

    6 days ago

    Centurion, Gauteng, South Africa The Recruitment Council Full time

    About The Recruitment CouncilAs a leading recruitment agency, The Recruitment Council is dedicated to connecting talented professionals with exciting career opportunities. We are currently seeking a skilled and dynamic Senior Healthcare Consultant to join our team.Job OverviewWe are looking for a seasoned healthcare consultant to provide expert advice on...

  • Healthcare Services Associate

    4 days ago

    Centurion, Gauteng, South Africa Medical Resources Group Full time

    Opportunity OverviewThis Clinical Assistant position offers a unique opportunity to join our dynamic team at Medical Resources Group. As a key member of our orthotics and prosthetics department, you will play a vital role in providing exceptional patient care.Responsibilities Include:Working closely with our orthotists and prosthetists to provide patient...

  • Senior Healthcare Consultant

    5 days ago

    Centurion, Gauteng, South Africa The Recruitment Council Full time

    Job Title: Senior Healthcare ConsultantLocation: Irene, GautengIndustry: Financial ServicesEmployment Type: Full-TimeCareer Level: Mid-LevelQualification: NQF5Years of Experience: 5+ yearsJob Overview:A leading financial services company is seeking a skilled and dynamic Healthcare Consultant to join their team. The successful candidate will provide expert...

  • IT Service Coordinator Specialist

    7 days ago

    Centurion, Gauteng, South Africa Placement Specialist Pty Ltd Full time

    Job OverviewWe are seeking a skilled IT Service Coordinator to join our team in Centurion. The successful candidate will be responsible for providing quality service to clients, building strong relationships with partners and service providers, and ensuring clients receive the best care possible.

  • Senior Healthcare Solutions Expert

    6 days ago

    Centurion, Gauteng, South Africa The Recruitment Council Full time

    About The Recruitment CouncilThe Recruitment Council is a leading recruitment agency that connects talented professionals with exciting career opportunities. We are currently seeking a skilled and dynamic Senior Healthcare Consultant to join our team.Job DescriptionWe are looking for a seasoned healthcare consultant to provide expert advice on health...

  • Leading Healthcare Advisory Professional

    6 days ago

    Centurion, Gauteng, South Africa The Recruitment Council Full time

    About The Recruitment CouncilThe Recruitment Council is a leading recruitment agency that specializes in connecting talented professionals with exciting career opportunities. We are currently seeking a skilled and dynamic Senior Healthcare Consultant to join our team.Job OverviewWe are looking for a seasoned healthcare consultant to provide expert advice on...

  • Healthcare Data Analyst and Specialist

    4 days ago

    Centurion, Gauteng, South Africa University of Fort Hare Full time

    Job Summary:We are seeking a skilled Clinical Research Specialist to join our team at the University of Fort Hare.About the Team:Our team is dedicated to delivering high-quality health information management services.Responsibilities:Manage health information data, ensuring its quality, accuracy, accessibility, and security.Analyze data to identify trends...

  • Sales Associate

    5 days ago

    Centurion, Gauteng, South Africa The Shoprite Group of Companies Full time

    The Shoprite Group of Companies is looking for talented and ambitious individuals to fill key roles in their pharmacy operations.About the Opportunity:Create engaging customer experiences by understanding their needs and preferences.Communicate product information and benefits clearly and effectively.Manage cash transactions accurately, maintaining store...

  • Pharmaceutical Care Specialist

    6 days ago

    Centurion, Gauteng, South Africa Clicks Group Limited Full time

    Job Title: Pharmaceutical Care SpecialistCompany Overview:We are a leading retail pharmacy group in South Africa, dedicated to providing exceptional healthcare services to our customers.Salary: Market RelatedJob Description:As a Pharmaceutical Care Specialist, you will be responsible for providing pharmaceutical care services and performing day-to-day...

  • Personal Care Specialist

    3 days ago

    Centurion, Gauteng, South Africa Export Credit Insurance Corporation of South Africa Soc Ltd Full time

    The Export Credit Insurance Corporation of South Africa Soc Ltd is seeking a Personal Care Specialist to join our dedicated team of support workers. As a Personal Care Specialist, you will have the privilege of forming meaningful relationships with our clients, understanding their needs, and delivering tailored support services that enhance their quality of...

  • Medical Support Professional for Vibrant Healthcare Team

    3 hours ago

    Centurion, Gauteng, South Africa Mirna Butler Recruitment Full time

    Job OverviewWe are seeking a highly motivated and organized Medical Support Professional to join our dynamic team in Centurion. This exciting opportunity is perfect for individuals who are passionate about delivering exceptional patient care and contributing to the success of our healthcare practice.As a Medical Support Professional, you will be responsible...

  • Data Quality Specialist

    3 days ago

    Centurion, Gauteng, South Africa IQVIA Argentina Full time

    About the RoleWe are seeking a highly motivated Data Quality Specialist to support our statistical analysis team. In this role, you will work closely with statisticians to determine how data sets can best represent larger populations, determine sample sizes, and monitor market changes that may impact IQVIA statistical practices.Main ResponsibilitiesSupport...

  • Healthcare Solutions Expert

    6 days ago

    Centurion, Gauteng, South Africa Platinum Talent ZA Full time

    Platinum Talent ZA is a leading recruitment agency seeking dedicated professionals to fill the role of Financial Advisors specializing in health products for our client.In this position, you will play a key role in acquiring, retaining, and growing a client base by offering tailored financial planning solutions related to healthcare.Your primary...

  • IT Service Delivery Specialist

    6 days ago

    Centurion, Gauteng, South Africa Datacentrix Full time

    IT Service Delivery Specialist - DatacentreDatacentrix is currently seeking an IT Service Delivery Specialist - Datacentre to join our team.This role involves:Working closely with the datacentre team to ensure seamless IT service delivery to the business and affiliates.Collaborating with cross-functional teams to identify opportunities for service...

  • Debt Recovery Specialist

    60 minutes ago

    Centurion, Gauteng, South Africa Architectural Services Full time

    About the RoleWe are seeking a skilled and experienced Debt Recovery Specialist to join our team at Architectural Services. As a key member of our Credit Control Department, you will be responsible for ensuring timely collection of outstanding payments from clients.The successful candidate will have a strong background in credit management, excellent...

  • Service Delivery Specialist

    2 weeks ago

    Centurion, Gauteng, South Africa AVBOB South Africa Full time

    Job title : Service Delivery Specialist (Centurion)Job Location : Gauteng, CenturionDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionThe Service Delivery Specialist will play a critical role in supporting the business by overseeing the delivery of internal and external technology solutions. This role focuses on...

  • Service Delivery Specialist

    4 days ago

    Centurion, Gauteng, South Africa Momentum Investments Full time

    Job DescriptionThe role of a Service Delivery Specialist at Momentum Wealth Specialised Investments is to provide exceptional customer service and ensure seamless interactions with clients. This involves fostering client loyalty and maximising satisfaction through consistent delivery of high-quality services.Main Responsibilities:Deliver positive,...