Technical Support Expert

6 days ago


Pretoria, Gauteng, South Africa SABI Full time
About the Role

The Automation Technician position at SABI involves providing technical support and assistance to our clients. This role requires a strong understanding of technical principles and concepts, as well as excellent problem-solving and analytical skills.

Key Responsibilities:
  1. Develop and design AutoCAD drawings and models
  2. Assist in the planning and execution of technical projects and Beta Sites
  3. Collaborate with the DF Technical Manager and DF Product Manager to ensure effective project management
  4. Participate in assembly tasks, including:
  1. Installation of controllers in cabinets with protection devices
  2. Testing and validation of software and hardware (beta sites)
  3. Cable management and wiring of cabinets and panels
  1. Identify and troubleshoot issues related to:
  1. Hardware components of controllers
  2. Telephonic support and troubleshooting for dealers and end users
  3. On-site support and troubleshooting for dealers and end users in South Africa and SADC Countries
  1. Deliver training sessions on DF Products:
  1. Provide instruction and guidance on the correct usage of Netafim automation equipment
  1. Filter Bank Maintenance:
  1. Perform routine maintenance tasks on filter banks and back flush controllers
Requirements:
  1. Excellent knowledge of technical principles and concepts
  2. Strong analytical and problem-solving skills
  3. Ability to work effectively in a team environment
  4. Effective communication and interpersonal skills


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