Front Office Duty Manager

2 weeks ago


PolokwaneLephalale, South Africa A-Z Business Professionals Full time
A-Z Business Professionals is seeking a highly skilled and experienced Front Office Duty Manager to join our team. The ideal candidate will have a strong background in front office operations and a proven track record of success in supervising and coordinating the activities of front desk, reservations, guest services, and telephone areas.

Key Responsibilities:

* Supervise and direct the activities of front office staff to ensure proper completion of all front office duties
* Coordinate the activities of the front desk, reservations, guest services, and telephone areas
* Train and develop front office staff to ensure they have the necessary skills and knowledge to perform their duties effectively
* Ensure that all front office operations are running smoothly and efficiently
* Develop and maintain relationships with clients and increase corporate business

Requirements:

* Minimum of 2-4 years of experience in a front office supervisory position in a 4-5-star establishment
* Grade 12 and computer literacy
* Proficient in the Opera System
* Strong leadership and communication skills
* Resilient and flexible
* Ability to work under pressure
* Excellent sales and customer service skills

If you are a motivated and experienced front office professional looking for a new challenge, please submit your application.

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