Front Office Duty Manager

2 months ago


Lephalale, South Africa Bright Search Recruitment (Pty) Ltd Full time
Key Responsibilities:
  • Guest Service: Manage guest check-ins and check-outs, ensuring a seamless and memorable experience for every guest.
  • Staff Supervision: Oversee and support front office staff, providing guidance and training to ensure high standards of service and performance.
  • Operations Management: Handle daily front office operations, including managing reservations, handling guest requests, and addressing any issues or complaints promptly.
  • Coordination: Collaborate with other lodge departments to ensure smooth communication and coordination of guest services and requests.
  • Reporting: Maintain accurate records and generate reports on front office activities, guest feedback, and operational issues.
  • Problem Resolution: Address and resolve guest concerns or problems with professionalism and efficiency, ensuring guest satisfaction.
  • Quality Control: Monitor and enforce adherence to lodge policies and procedures, ensuring compliance with luxury service standards.
Requirements:
  • Experience: Recent experience working on Opera system
  • Minimum of 3-5 years of experience in a front office management role, preferably in a 5-star or luxury hospitality environment.


  • Lephalale, South Africa A-Z Business Professionals Full time

    A-Z Business Professionals is seeking a highly skilled and experienced Front Office Duty Manager to join our team. The successful candidate will be responsible for supervising all Front Office personnel and ensuring the proper completion of all front office duties. Key responsibilities include: * Directing and coordinating the activities of the front desk,...


  • Polokwane/Lephalale, South Africa A-Z Business Professionals Full time

    A-Z Business Professionals is seeking a highly skilled and experienced Front Office Duty Manager to join our team. The ideal candidate will have a strong background in front office operations and a proven track record of success in supervising and coordinating the activities of front desk, reservations, guest services, and telephone areas.Key...


  • Lephalale, South Africa A-Z Business Professionals Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at A-Z Business Professionals. As a key member of our front office team, you will be responsible for overseeing the daily operations of our front desk, reservations, guest services, and telephone areas.Key ResponsibilitiesSupervise and Coordinate Front...


  • Lephalale, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Key Responsibilities: Guest Service: Manage guest check-ins and check-outs, ensuring a seamless and memorable experience for every guest. Staff Supervision: Oversee and support front office staff, providing guidance and training to ensure high standards of service and performance. Operations Management: Handle daily front office operations, including...


  • Lephalale, South Africa Adzuna ZA B C2 Full time

    Key Responsibilities:Guest Service: Manage guest check-ins and check-outs, ensuring a seamless and memorable experience for every guest.Staff Supervision: Oversee and support front office staff, providing guidance and training to ensure high standards of service and performance.Operations Management: Handle daily front office operations, including managing...


  • Lephalale, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Job Summary:Bright Search Recruitment (Pty) Ltd is seeking a highly skilled and experienced Front Office Duty Manager to join our team. As a key member of our front office team, you will be responsible for ensuring seamless and memorable experiences for our guests.Key Responsibilities:Guest Service: Manage guest check-ins and check-outs, ensuring a high...


  • Polokwane/Lephalale, South Africa A-Z Business Professionals Full time

    Job Summary:A highly skilled and experienced Front Office Duty Manager is sought after by A-Z Business Professionals to lead and coordinate the front office team. The ideal candidate will have a strong background in supervising front office personnel and ensuring the proper completion of all front office duties.Key Responsibilities:Direct and coordinate the...


  • Lephalale, South Africa A-Z Business Professionals Full time

    Job DescriptionJob Title: Front Office AttendantJob Summary:We are seeking a highly skilled and experienced Front Office Attendant to join our team at A-Z Business Professionals. As a Front Office Attendant, you will be responsible for providing exceptional customer service to our guests, handling administrative tasks, and ensuring a smooth and efficient...


  • Lephalale, Limpopo, South Africa HotelJobs.co.za Full time

    **Skills / Requirements**: Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel. Computer literate: must be proficient on Opera and Micros Must be able to successful manage, train and motivate a team Must have excellent guest relations and communications skills Must have in-depth...


  • Lephalale, South Africa A-Z Business Professionals Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front Office Attendant at A-Z Business Professionals.Key ResponsibilitiesProvide exceptional service to guests, responding to queries and resolving complaints in a professional and courteous manner.Process payments, compile invoices, and make reservations and...


  • Lephalale, South Africa Bright Placements Full time

    Our client is seeking an experienced Front Office Attendant to join their team at their prestigious 5-star lodge. The ideal candidate will have a minimum of 3 years of experience in lodge reception, with recent experience using the Opera system.Key Responsibilities:Answer and direct telephone calls.Assist with guest queries and resolve complaints.Manage...


  • Lephalale, South Africa A-Z Business Professionals Full time

    Job DescriptionWe are seeking a highly skilled and experienced Front Office Attendant to join our team at A-Z Business Professionals.Key Responsibilities:Provide exceptional customer service to guests, responding to queries and resolving complaints in a polite and friendly manner.Process payments, compile invoices, and make reservations and adjustments as...

  • Front Office Attendant

    4 months ago


    Lephalale, South Africa A-Z Business Professionals Full time

    Opera System Experience required, for a minimum of 2 years. 3 years’ experience in a hotel reception Polite, friendly person that can think on their feet. . Well-spoken and presented individual. Strong administration skills Grade12 and computer literate. Answer and direct telephone calls. Assist with queries and guest’s complaints. Make reservations,...

  • Front Office Attendant

    4 months ago


    Lephalale, South Africa A-Z Business Professionals Full time

    Opera System Experience required, for a minimum of 2 years.3 years’ experience in a hotel receptionPolite, friendly person that can think on their feet. . Well-spoken and presented individual.Strong administration skillsGrade12 and computer literate. Answer and direct telephone calls.Assist with queries and guest’s complaints.Make reservations,...


  • Lephalale, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Key Responsibilities: Answer and direct telephone calls. Assist with guest queries and resolve complaints. Manage reservations, including making adjustments as needed. Process payments and compile invoices for guest stays. Conduct daily reporting and handovers. Handle guest check-ins and check-outs. Requirements: Recent experience with Opera System (minimum...


  • Lephalale, South Africa Adzuna ZA B C2 Full time

    Key Responsibilities:Answer and direct telephone calls.Assist with guest queries and resolve complaints.Manage reservations, including making adjustments as needed.Process payments and compile invoices for guest stays.Conduct daily reporting and handovers.Handle guest check-ins and check-outs.Requirements:Recent experience with Opera System (minimum 1...


  • Lephalale, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Key Responsibilities:Answer and direct telephone calls.Assist with guest queries and resolve complaints.Manage reservations, including making adjustments as needed.Process payments and compile invoices for guest stays.Conduct daily reporting and handovers.Handle guest check-ins and check-outs.Requirements:Recent experience with Opera System (minimum 1...

  • Safety Officer

    3 months ago


    Lephalale, South Africa Exxaro Recruitment Full time

    PURPOSE:• To assume duties and responsibilities of a safety officer in terms of regulation 2.19.1 of Mine Health and Safety Act.• To coordinate and implement legal requirements and safety initiatives.• To conduct and facilitate incident investigations.

  • Operations Manager

    4 months ago


    Lephalale, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Requirements: Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel Should be experienced within all different areas of a Hotel Polite, friendly person with a strong personality that can think on their feet Well spoken and well presented individual Strong leader...

  • Operations Manager

    4 months ago


    Lephalale, South Africa Adzuna ZA B C2 Full time

    Requirements:Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star HotelShould be experienced within all different areas of a HotelPolite, friendly person with a strong personality that can think on their feetWell spoken and well presented individualStrong leader who...