Professional Medical Front Desk Coordinator

1 week ago


Paarl, Western Cape, South Africa Cardoso Recruitment Full time

We are seeking an experienced Medical Receptionist for a 3-4 month contract at our specialist medical practice in Paarl. The ideal candidate will have prior experience in a medical environment.

Key Responsibilities:
  • Welcome patients and visitors by greeting them personally or over the phone, answering or referring inquiries.
  • Optimize patient satisfaction, doctor time, and treatment room utilization by scheduling appointments in person or over the phone.
  • Ensure patient appointments run smoothly by notifying doctors of patients' arrivals, reviewing service delivery against schedules, and reminding doctors of delays.
  • Calm patients by anticipating their concerns, answering questions, and maintaining the reception area.
  • Maintain accurate records by filing and retrieving patient information.
  • Manage patient accounts by collecting, recording, and updating personal and financial details.
  • Maintain office inventory and equipment by monitoring stock levels, ordering supplies, and arranging equipment maintenance.
Requirements:
  • Matric qualification
  • Proven experience as a medical receptionist
  • Experience in scheduling theatre lists
  • Familiarity with Vericlaim/Med Edi or similar software and Microsoft Office
  • High level of accuracy, attention to detail, multitasking ability, flexibility, and professionalism
Working Hours:

Monday to Friday, 08:00 to 17:00

Salary:

R15,000 - R16,000 per month



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