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Salesforce Commerce Cloud Specialist

1 week ago

Somerset West, Western Cape, South Africa VGP Recruitment Full time

Lead the development and execution of a comprehensive e-commerce strategy to drive business growth and improve customer engagement

We are seeking an experienced Ecommerce Manager to lead the commercial performance of our online store and develop a trading strategy to optimise sales and revenue.

Key Responsibilities:
  • Own and drive the commercial performance of the e-commerce channel
  • Develop and execute a trading strategy to optimise sales and revenue
  • Collaborate with Digital Marketing on seasonal plans and promotional campaigns
  • Monitor and analyse user behaviour to refine the online experience and increase conversion rates
Requirements:
  • Degree in Digital Marketing, E-commerce, or a related field
  • Minimum 5 years' experience in e-commerce, with a focus on online sales performance and customer experience
  • Experience with Salesforce Commerce Cloud (SFCC) or a similar enterprise e-commerce platform
  • Familiarity with Microsoft-based backend technology stacks

This role offers the opportunity to work closely with our Digital Marketing, Merchandising, Customer Service, IT, and Logistics teams to enhance the online customer journey and improve conversion rates.