Operations Assistant

1 week ago

Somerset West, South Africa Rohloff Group Full time

Working alongside the business' Operations Exec, the Ops Specialist is required to be hands-on with procedural and promotional operations campaigns, being able to respond rapidly to a range of operational requests. The primary requirement for this position, is to aid in administrative duties and drive consistency in national ops campaigns.

**KEY RESPONSIBILITIES**

**Outputs**
- Assist the operations team in planning, organising and coordinating functions relating to the operations of the business.
- Maintain an updated contractor and supplier management system.
- Provide recommendations and suggestions for improvements in any aspects relating to increased/ improved performance.
- Keep up to date with the current market and industry trends.
- Coordinates with different departments to achieve optimal work production across various business functions.

**Core Competencies**
- Proven experience in working in sales/ operations administration
- Strong problem-solving skills
- Good social and presentation skills
- Excellent oral and written communication skills
- High self-initiative with the ability to work well under pressure
- Able to work effectively with mínimal supervision
- Knowledge of handling general office equipment
- Physical capability of standing or sitting for long hours each workday
- Awareness of availability and promotion of ecommerce systems
- Understanding of the FMCG retail and/or hospitality industry
- Exposure to e-commerce technology and digital marketing

**Skills**
- Strong understanding of restaurant operations, food delivery and customer experience
- Effective, influential communication
- Versatility and agility to adapt to demands from field
- Self-management

**Attributes**
- Sense of urgency, ownership, and pride in your performance and its impact on the company's success
- Pro-active self-starter
- Able to function independently, and collaborate which leads to action.
- Great time-management and communication skills
- Positive attitude
- Resilient with the ability to adapt to change quickly.

**Culture & Communication**
- Always operating within the company culture of Winning Together and Shadow of the Leader.
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of operations objective

**Working relationship**
- Operations Executive
- Operations Managers
- Marketing and Sales Lead

**Qualification**
- Grade 12

**Experience and minimum requirements**
- 1 - 2 years
- Valid South African ID
- Valid drivers license
- Own transport
- No criminal record
- Excellent communication skills.
- Strong administrative skills
- High work ethic
- Growth mindset with a view to continuous personal and business improvement

**Additional**

We are committed to Diversity, Equity, Belonging, and Inclusion and will make an appointment in line with these objectives.

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