Hotel Operations Manager

2 months ago


Worcester, Western Cape, South Africa Babylonstoren Full time
Babylonstoren's Deputy Hotel General Manager Opportunity

We are seeking a highly skilled and experienced Deputy Hotel General Manager to join our team at Babylonstoren. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, including food and beverage outlets, sales and marketing, housekeeping, front desk, and human resources.

Key Responsibilities
  • Assist the Hotel General Manager in managing hotel operations, including food and beverage outlets, sales and marketing, housekeeping, front desk, and human resources.
  • Adhere to agreed budgets and maintain quality standards and records.
  • Conduct quality control checks to ensure high standards of hygiene and health and safety.
  • Meet targets and contribute to the overall success of the hotel.
  • Develop and implement training programs for hotel staff to enhance their skills and knowledge.
  • Manage customer expectations and resolve any queries or issues.
Requirements
  • A hospitality degree or equivalent experience.
  • Fluency in Afrikaans and English.
  • Minimum of five years' experience in the food and beverage industry, with experience in managing multiple outlets.
  • Excellent leadership and interpersonal skills, with the ability to motivate and develop a hotel service team.
  • Strong analytical, organizational, and communication skills.
  • Ability to work under pressure and meet deadlines.

Please submit your CV and salary expectation to [email protected].



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