Hotel Operations Manager
2 months ago
We are seeking a highly skilled and experienced Deputy Hotel General Manager to join our team at Babylonstoren. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, including food and beverage outlets, sales and marketing, housekeeping, front desk, and human resources.
Key Responsibilities- Assist the Hotel General Manager in managing hotel operations, including food and beverage outlets, sales and marketing, housekeeping, front desk, and human resources.
- Adhere to agreed budgets and maintain quality standards and records.
- Conduct quality control checks to ensure high standards of hygiene and health and safety.
- Meet targets and contribute to the overall success of the hotel.
- Develop and implement training programs for hotel staff to enhance their skills and knowledge.
- Manage customer expectations and resolve any queries or issues.
- A hospitality degree or equivalent experience.
- Fluency in Afrikaans and English.
- Minimum of five years' experience in the food and beverage industry, with experience in managing multiple outlets.
- Excellent leadership and interpersonal skills, with the ability to motivate and develop a hotel service team.
- Strong analytical, organizational, and communication skills.
- Ability to work under pressure and meet deadlines.
Please submit your CV and salary expectation to [email protected].
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Hotel Operations Manager
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Hotel General Manager Assistant
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