Housekeeping and Guest Services Professional

1 month ago


Nelspruit, Mpumalanga, South Africa Professional Career Services Full time
Company Overview

We are a 5-star game lodge based in the Sabi area, offering exceptional service and maintaining a pristine environment.

Salary

The salary for this role is estimated at R250,000 per annum, depending on experience.

Job Description

This role involves ensuring our guests have a memorable experience from start to finish. Responsibilities include:

  • Conducting stock takes and managing controls for laundry and housekeeping equipment.
  • Overseeing linen inventory and quality control, ensuring fresh, high-quality linens for guests.
  • Maintaining storeroom cleanliness and efficient stock issuing.
  • Conducting regular checks and maintenance of rooms and public areas.
  • Managing budgets and maintaining accurate par levels.
  • Training team members in housekeeping and laundry best practices.

In addition, the successful candidate will be responsible for hosting guests during meal services, making courtesy calls to enhance guest satisfaction, and assisting with check-ins, check-outs, early departures, and late arrivals when necessary.

Qualifications and Skills

A hotel or hospitality qualification or equivalent is required. The ideal candidate will possess excellent communication and interpersonal skills, with a passion for delivering exceptional service.

Benefits

Uniforms, meals, accommodation, and a provident fund contribution are included as part of the remuneration package.



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