Insurance Merit Investigator

7 days ago


Cape Town, Western Cape, South Africa Santam Insurance Full time
About the Position

This role requires a highly skilled and experienced individual to manage a team of Motor Merit Field Assessors. The successful candidate will have a proven track record in managing high quality standards and driving customer centricity.

Job Description
  1. Ensure effective management of high quality standards to achieve conclusive results.
  2. Drive customer centricity in line with the Santam way by prioritizing, allocating, managing and monitoring investigation of high merit risk claims.
  3. Develop and implement strategies to improve claims investigation processes and procedures.
Requirements
  • Advanced knowledge of short term insurance industry.
  • Computer Literate (MS Office Package).
  • Strong people management skills, interpersonal skills and conflict management skills.


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam's Merit Claims department has a position available for a Motor Merit Field Assessor based in Cape Town, Western Cape.JOB DESCRIPTIONThe Merit Field Assessor will ensure that all flagged and segmented claims are comprehensively validated to achieve conclusive results. The successful incumbent will maintain credibility by ensuring that all validations...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is a leading general insurance company in Southern Africa, with a strong focus on delivering exceptional customer service and insurance solutions.Job OverviewWe are currently seeking a skilled Motor Merit Field Validator to join our team. As a Motor Merit Field Validator, you will play a critical role in ensuring that all flagged and...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam's Merit Claims division has a position available for Manager: Merit Motor Claims. This position will be based in Cape Town and will report to the National Manager: Merit Motor Claims.PURPOSEThe purpose of the role will be to...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    About the CompanySantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company that is committed to transformation and embracing diversity.Role OverviewManage a team of Motor Merit Field Assessors to investigate high merit risk claims.Develop and implement strategies to...


  • Cape Town, Western Cape, South Africa Sanlam Full time

    Merit Field Assessor (JG8)Date: 9 Apr 2025Location: Cape Town, Western Cape, ZACompany: Sanlam GroupCAREER OPPORTUNITYSantam Merit Claims department has a position available for a Merit Motor Field Assessor , based in Cape Town.WHAT WILL YOU DOThe Merit Motor Field Assessor is responsible for conducting in-depth field investigations on flagged and complex...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Direct Claims department has a position available for a Desktop Merit Motor assessor who will bebased in Tygervalley, Cape town.JOB DESCRIPTIONThe desktop assessor is accountable for all motor claim interactions directly with the client. Processing of alldirect merit claims administration including co-ordinating and overseeing all actions on claims in...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    About the TeamThis team is responsible for investigating suspicious and potential fraudulent claims. The successful candidate will join a dynamic team of professionals who are passionate about delivering Insurance Good and Proper.Role OverviewLead a team of Merit Claims Assessors to investigate high merit risk claims.Develop and implement strategies to...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    We are looking for a highly skilled Claims Examination Specialist to join our team at Santam Insurance. As a Claims Examination Specialist, you will be responsible for validating and examining claims to ensure their accuracy and legitimacy.About the RoleYou will be working closely with our claims team to investigate and validate claims, identifying potential...


  • Cape Town, Western Cape, South Africa Sanlam Full time

    We are seeking a skilled Claims Investigator to join our team at Sanlam. As a Merit Motor Field Assessor, you will play a crucial role in ensuring the integrity of our claims process.Your primary responsibility will be to conduct thorough investigations on flagged and complex motor claims. This involves assessing accident scenes, inspecting damaged vehicles,...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance is committed to hiring the best talent in the industry, and we're looking for a highly skilled Motor Merit Field Validator to join our team. As a Motor Merit Field Validator, you will play a critical role in ensuring that all flagged and segmented claims are thoroughly validated to achieve conclusive results.About the JobYou will be working...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    About the RoleThe purpose of this position is to manage a team of Motor Merit Field Assessors responsible for investigating suspicious and potential fraudulent claims. This involves ensuring that all flagged and segmented Motor Claims are comprehensively investigated to achieve conclusive results.Key ResponsibilitiesManage and lead a team of Merit Claims...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Key ResponsibilitiesWe are seeking a highly skilled Claims Service Consultant to join our team at Santam Insurance. The successful candidate will be responsible for:Registering claims and making decisions regarding merit;Managing claims in terms of SLA's;Appointing assessors if necessary;Negotiating settlements;Daily estimate updates as well as note...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance OverviewSantam is the market leader in the general insurance industry in Southern Africa. Our company is a large, diversified, expanding and transforming business with operations in various emerging markets.We pride ourselves on delivering exceptional service to our clients. Our success is rooted in our passion for delivering Insurance Good...


  • Cape Town, Western Cape, South Africa Sanlam Full time

    Sanlam is a leading insurer in Southern Africa, and we are currently seeking a talented Motor Insurance Field Assessor to join our team. As a Merit Motor Field Assessor, you will be responsible for conducting field investigations on flagged and complex motor claims.These investigations involve assessing accident scenes, inspecting damaged vehicles, and...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    We are seeking a highly skilled and experienced Valuer to join our team at Santam Insurance. As a Valuer, you will be responsible for valuing and verifying claims to ensure their accuracy and legitimacy.About the RoleYou will be working closely with our claims team to investigate and value claims, identifying potential areas of risk and developing strategies...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Job DescriptionThe Complex Claims Unit requires a well-qualified individual to handle large, own damage personal and commercial lines short-term claims. This position is based in Bellville, Western Cape.The Claims Manager will be responsible for the handling, coordinating, managing, negotiating, and settlement of large own damage personal, commercial, and...


  • Cape Town, Western Cape, South Africa Sanlam Full time

    Job Summary:Santam seeks an experienced Litigation Manager to manage external attorneys, investigate litigation merits, and monitor legal costs.The successful candidate will have a strong background in subrogation recoveries and indemnities or commercial litigation, with a minimum of 3 years' experience.Key Responsibilities:Instruct and manage external...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam Insurance offers an exciting opportunity for a Claims Service Consultant to join our dynamic team. As a key member, you will play a vital role in delivering Insurance Good and Proper.Main Job FunctionsRegister claims and make merit-based decisions.Manage claims efficiently, meeting Service Level Agreements (SLAs).Appoint assessors if necessary and...

  • Claims Specialist

    6 days ago


    Cape Town, Western Cape, South Africa Santam Insurance Full time

    About the RoleThis Claims Service Consultant position at Santam Insurance is a dynamic opportunity for an individual with strong analytical and communication skills to join our team. As a key member of our claims department, you will be responsible for managing claims from registration to settlement, ensuring timely and efficient resolution.The ideal...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Santam, the leading general insurance company in Southern Africa, is committed to delivering Insurance Good and Proper. Our success is built on a passion for our clients, and we centre everything we do around their needs.What You'll DoYou will be responsible for registering claims and making merit-based decisions.You will manage claims efficiently, meeting...