Trailer Win Expert

6 days ago


Randburg, Gauteng, South Africa Hyva Full time

We're looking for a highly skilled Global Product Support Manager to lead our team at Hyva Group. This exciting opportunity requires expertise in trailer win technology and the ability to collaborate with diverse stakeholders.

Your key responsibilities will involve coordinating pre-sales activities, ensuring seamless technical work-preparations, and providing top-notch internal help desk services to address complex technical queries.

Main Areas of Focus:
  1. Product Selection: Collaborate with sales teams to determine the most suitable product solutions for clients' operations, leveraging your extensive knowledge of Trailer Win technology.
  2. Documentation Management: Oversee the creation and maintenance of high-quality technical documentation, guaranteeing that all necessary documents are readily available for clients.
  3. Client Support: Offer exceptional support to clients, addressing their concerns and resolving issues promptly.
  4. Knowledge Sharing: Develop and deliver training sessions to enhance staff proficiency in trailer win technology and associated products.

To thrive in this position, you'll need strong leadership skills, extensive experience working with Trailer Win software, and a solid understanding of hydraulic systems.

Minimum Requirements:
  1. Graduation in any discipline.
  2. Prior experience with Trailer Win system.
  3. Sound knowledge of hydraulic principles.
  4. A current driver's license.

We encourage candidates who are prepared to work collaboratively, leverage their expertise to drive results, and utilize Hyva's global processes and tools effectively.



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