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Cape Town Destination Management Role

1 week ago

Cape Town, Western Cape, South Africa Tych Business Solutions Full time

Job Summary

We are seeking a senior travel consultant to join our team in Cape Town. As a luxury destination management company, we require someone with experience in the inbound tourism sector and excellent communication skills.

Key Responsibilities:

  • Develop and maintain profitable tour packages by negotiating rates with suppliers and converting inquiries into bookings.
  • Develop product knowledge through on-the-job training, roadshows, and personal product training to assist with achieving key business objectives.
  • Communicate effectively with clients, travellers, suppliers, agent partners, sales support teams, line managers, and the managing director to ensure timely responses and task completion.

Key Performance Areas:

  • Create and maintain profitable sales by applying effective selling and tracking techniques to close every potential sale or inquiry.
  • Offer accurate product knowledge, pricing, and costs to clients and ensure correctness of costs, margins, nett, and gross selling by checking with suppliers first.
  • Reduce transaction turnaround times and ensure effective communication with suppliers and team.
  • All important monetary matters must be documented in writing.

Requirements:

  • Experience in the inbound tourism sector, preferably with a DMC or inbound tour operator.
  • Knowledge of Southern African countries and trends.
  • Minimum 2 years within an inbound tour operator environment.