SA Sales Professional Cape Town
4 days ago
Role Summary
We are seeking an experienced Internal Sales Representative to join our team in Cape Town. The ideal candidate will have a strong background in sales and customer service, excellent communication and interpersonal skills, and a proven ability to build relationships with customers and colleagues.
Key Responsibilities:
- Verify and process incoming customer enquiries.
- Communicate effectively with internal teams regarding credit applications and customer orders.
- Manage the daybook of incoming enquiries and submit quotations as required.
- Process customer orders and review them against quotations to ensure accuracy.
- Resolve any discrepancies or issues that may arise during the ordering process.
- Generate and process buy-out orders to approved suppliers, including work-in-progress orders.
- Liaise with the Managing Director and General Manager of Product Champion on technical matters.
- Participate in quarterly stock takes to ensure accurate inventory levels.
Deliverables:
- Achieve a minimum hit rate of 80% on incoming enquiries.
- Limit documented errors to a maximum of 3 per month.
- Provide regular reports on sales performance and errors.
- Work collaboratively as part of a team to achieve sales targets.
- Demonstrate ability to work under pressure and adapt to changing circumstances.
- Be willing to work overtime as required.
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