Customer Service Representative

2 weeks ago


Cape Town, Western Cape, South Africa WNS Global Services Full time
Job Title: Outbound Agent

At WNS Global Services, we are seeking a highly motivated and results-driven Outbound Agent to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and relationship-building.

Job Summary

The successful candidate will have a proven track record of successfully meeting sales quotas, excellent communication and interpersonal skills, and the ability to learn about products and services to effectively present them to customers. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide exceptional customer service and support to customers through phone and email
  • Meet or exceed sales quotas through effective communication and relationship-building
  • Learn about products and services to effectively present them to customers
  • Develop and maintain strong relationships with customers to drive repeat business and referrals
  • Stay up-to-date with industry trends and competitor activity to stay ahead of the competition
Requirements
  • Minimum 6 months telesales experience as a call center agent
  • Proven track record of successfully meeting sales quotas
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and effectively present them to customers
  • Good knowledge of relevant computer programs (e.g. Outlook, Excel) and telephone systems
What We Offer

At WNS Global Services, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.



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