Client Experience Manager
2 days ago
CBRE Excellerate is a dynamic team committed to delivering exceptional services to our clients across Africa and the Middle East. We strive to create a work environment that fosters collaboration, innovation, and growth opportunities for our employees.
Main Responsibilities- Develop and implement site-specific initiatives to enhance client satisfaction and loyalty.
- Analyze performance data to identify areas for improvement and develop targeted solutions.
- Maintain effective relationships with internal stakeholders, including sales teams, account managers, and senior leadership.
- Manage site budgets, forecasts, and actuals to ensure optimal resource allocation.
- Bachelor's degree in Business Administration or a related field.
- At least three years of experience in facilities management, preferably in a client-facing role.
- Excellent communication and interpersonal skills, with a proven track record of building strong relationships.
- Familiarity with industry-standard software, including MS Office, Excel, Word, and Outlook.
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Client Experience Specialist
1 day ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeAbout the RoleThis mid-senior level position involves working directly with veterinary teams to streamline client interactions, ensuring a seamless experience for pet owners.Responsibilities Include:Client Communication: Handle incoming and outgoing calls, emails, SMS, and chat messages from pet owners.Create Treatment Plans & Surgery Estimates: Create...
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Client Experience Manager
1 week ago
Cape Town, Western Cape, South Africa PPS Full timeJob title : Client Experience ManagerJob Location : Western Cape, Cape TownDeadline : March 17, 2025Quick Recommended LinksJobs by Location Job by industries Ideal experience and qualifications:Bachelor's degree in Business, Finance, or a related field. Proven experience in client relationship management or client service within the financial services...
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Client Experience Manager
6 days ago
Cape Town, Western Cape, South Africa Houst Full timeWe are looking for a talented Client Experience Manager to join our customer success team at Houst.About the PositionIn this pivotal role, you will be responsible for crafting memorable experiences for our clients and guests, establishing ourselves as the go-to provider of vacation rental solutions. You will leverage your expertise to develop strategic...
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Client Experience Manager
1 day ago
Cape Town, Western Cape, South Africa Yellosa Full timeWe are looking for a skilled Client Service Administrator to join our team at Yellosa. As a Client Service Administrator, you will be responsible for providing exceptional client service and ensuring that all client needs are met.Key Responsibilities:Providing high-quality client service and supportResponding to customer inquiries and resolving...
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Exceptional Client Experience Manager
6 days ago
Cape Town, Western Cape, South Africa Houst Full timeAbout HoustHoust is a leading provider of exceptional client experiences. Our mission is to deliver timely, professional, and personalized support to our clients and guests, building lasting relationships through outstanding service.Job Overview:We're seeking a highly skilled Candidate Title to join our customer success team. As a key member of our support...
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Client Experience Specialist
5 days ago
Cape Town, Western Cape, South Africa 10X Investments Full timeAbout 10X Investments10X is a company that helps people get better value for their long-term savings. Our aim is to provide consistent investment returns with low fees, alongside personalized service and strong governance.We're on a mission to build a customer-centric and tech-enabled company. We need great people to help us achieve our dreams.We're looking...
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Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeKey ResponsibilitiesCare Coordination: Manage client inquiries, triage urgent matters, and direct them to the appropriate veterinary staff.Documentation and Record-Keeping: Maintain accurate records in the practice's management system, ensuring all client interactions, visit details, and follow-up actions are logged correctly.Creating Treatment Plans &...
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Veterinary Client Care Representative
6 days ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeAbout UsMascotte is transforming veterinary care behind the scenes by providing essential client and operations support services to veterinary practices. Our goal is to help teams focus on what matters most—caring for pets and their families. As a Virtual Veterinary Technician at Mascotte, you will play a vital role in making this vision a reality.We are...
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Customer Experience Manager
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Customer Experience ManagerLead Generation Group is seeking an experienced Customer Experience Manager to join our team in Cape Town.This role will play a critical part in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Key Responsibilities:Manage and resolve escalated client complaints and...
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Customer Experience Manager
2 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Customer Experience ManagerWe are seeking an experienced professional to fill the role of Customer Experience Manager at Lead Generation Group.The successful candidate will play a critical role in managing client complaints and issues, ensuring a high level of customer satisfaction.Responsibilities:Manage and resolve escalated client complaints...
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Client Relationship Manager
2 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeJob Title: Client Relationship ManagerReporting Line: Operations ManagerLocation: Steenberg, TokaiBusiness Unit: Investment ManagementPurpose of the RoleThe Client Relationship Manager is responsible for providing exceptional support and oversight in fund administration services. This dynamic role requires a passion for client service and delivery. The...
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Client Relationship Manager
3 days ago
Cape Town, Western Cape, South Africa Recruiters of Distinction Full timeAbout the RoleWe are seeking a Client Relationship Manager to join our team at Recruiters of Distinction. As a key member of our client management team, you will be responsible for developing and maintaining relationships with our clients.Key ResponsibilitiesManage existing clients to ensure high levels of satisfaction and retentionDevelop and implement...
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Customer Experience Manager
1 day ago
Cape Town, Western Cape, South Africa Nedbank Namibia Full timeAbout the RoleThis role requires a customer-focused leader who can drive business growth through service excellence.The ideal candidate will have strong coaching skills, 3-6 years of banking experience, and the ability to translate business goals into team and personal objectives. Main ResponsibilitiesServicing ClientsDeliver outstanding client...
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Client Portfolio Manager
3 weeks ago
Cape Town, Western Cape, South Africa Placement Point Full timeA well establish investment firm based in Newlands is seeking a Client Portfolio Manager / Financial Planner. Duties: Work as part of a professional team i Meet with prospective clients (virtually via Zoom/Teams or in person at our offices) Follow an established onboarding process to bring on new clients Advise existing and prospective clients on their...
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Client Relationship Manager
2 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeAs part of the business development team, the Client Relationship Manager will provide comprehensive support to the CEO and the business development function. This role is centered on managing client relationships, coordinating service delivery, and facilitating client interactions. A key focus is on executive support for the CEO, as well as driving business...
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CLIENT ENGAGEMENT MANAGER
2 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeCLIENT ENGAGEMENT MANAGER (Generalist in Consulting/Advisory) - Cape Town, Western Cape, SAHighly Competitive Package on OfferGlobal Strategic Management Consulting Firm is currently recruiting within their dynamic team of Transport Consulting Specialists.You are a strategic logical thinker who thrives in a fast-paced, live and collaborative environment.Main...
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Manager of Client Relations
7 days ago
Cape Town, Western Cape, South Africa amplify5 Full timeamplify5 is seeking a highly skilled Project Manager to lead our projects in the BPO sector.Job Description:The successful candidate will be responsible for driving impactful projects, building strong relationships with clients, and ensuring operational efficiency.Key Responsibilities:Client Relationship Management: Foster strong relationships with clients...
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Client Support Manager
3 weeks ago
Cape Town, Western Cape, South Africa MRI Software Full timeJob title : Client Support ManagerJob Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries As a Manager within our Client Support team, this individual will oversee a team of Software Support Agents who are responsible for responding to and resolving customer inquiries involving our Property...
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CLIENT RELATIONSHIP MANAGER
2 days ago
Cape Town, Western Cape, South Africa HR Genie Full timeCLIENT RELATIONSHIP MANAGER (CRM): Investment Operations Cape Town, Western CapeR450 000 R550 000 TCTC Per Annum plus performance based bonusHighly reputable and innovative Asset Management firm is currently recruiting for a Client Relationship Manager to join their dynamic CRM Team.One would you as a highly professional, numerically inclined, client...
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Client Relationship Manager
1 week ago
Cape Town, Western Cape, South Africa Ideal Candidates Full timeOverview Seeking an experienced, highly motivated, proactive and articulate individual to join a growing team. As intermediary between the broker network and the operations team, the Client Relationship Manager will manage the ongoing interaction with brokers while retaining, renewing and building relationships. The Client Relationship Manager may...