Credit and Collections Expert

6 days ago


Cape Town, Western Cape, South Africa Parvana Full time
Job Requirements

To succeed as a Reconciliation Specialist at Parvana, you will need to possess a strong analytical mindset, excellent communication skills, and a high level of attention to detail.

Key Responsibilities:

  • Reconcile customer accounts to ensure accuracy of outstanding balances.
  • Resolve debtor queries and resolve any issues related to statements.
  • Produce accurate and timely debtor statements, reports, and reconciliations.
  • Generate accurate and timely invoices for customers using MDA software.
  • Verify that invoices are complete, accurate, and compliant with relevant regulations.
  • Review municipal accounts to identify discrepancies.
  • Initiate necessary actions for timely collection of outstanding payments.
  • Assist portfolio managers with account queries.
  • Loading new tenants and leases on MDA, as well as approving leases.
  • Prepare and analyze monthly arrear schedules to inform strategic decisions.
  • Capture tenant receipts and scrutinize pre-billing checks to prevent errors.
  • Send tenant statements and coordinate with the legal team on legal matters.

Requirements:

  • Strong analytical and problem-solving skills to effectively manage debtors.
  • Excellent attention to detail to ensure accuracy in financial transactions.
  • Effective verbal and written communication to interact with tenants and stakeholders.
  • Ability to explain complex transactions clearly and concisely.
  • Proactive approach to identifying credit risks and resolving arrears issues.
  • Understanding of utility charges and tenant account management.
  • Proficient in analyzing tenant statements and transaction history to inform decision-making.


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