Technical Support Specialist Cape Town
6 days ago
We are seeking a highly skilled and motivated Technical Support Specialist to join our team at CTU Career Chatz in Cape Town.
About the RoleThe successful candidate will be responsible for providing technical support and assistance to students, staff, and faculty members. This includes understanding the basic concepts of IT, PC/Laptop functionality, MS Windows, MS Office, and network infrastructure within the campus.
Main Responsibilities- Offer technical support and troubleshooting services to resolve IT-related issues.
- Provide training and guidance on IT software and systems to ensure optimal performance.
- Maintain accurate records of incidents, problems, and solutions implemented.
- Collaborate with other teams to ensure seamless IT operations and enhance overall user experience.
- Degree in Computer Science or related field.
- Excellent problem-solving skills and ability to work independently.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- A competitive salary package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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