Hotel Operations Director

4 days ago


Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full time

About Bright Search Recruitment (Pty) Ltd

We are seeking an experienced Hotel Operations Director to join our team in Johannesburg.

Job Description:

The ideal candidate will have a strong background in hotel management, with at least 5 years of progressive experience in a managerial role. They will be responsible for overseeing daily hotel operations, ensuring customer satisfaction and financial goals are met.

Key Responsibilities:

  • Manage Daily Hotel Operations: Ensure seamless day-to-day hotel operations, meeting customer expectations and financial objectives.
  • Departmental Oversight: Coordinate and supervise hotel departments, including front office, housekeeping, food and beverage, and facilities management.
  • Regulatory Compliance: Maintain compliance with health, safety, and licensing regulations.
  • Strategic Planning: Develop and implement operational strategies to maximize revenue and minimize costs.
  • Guest Feedback: Monitor and analyze guest feedback to identify areas for improvement.
  • Team Leadership: Lead and motivate a diverse team of department heads and staff members.
  • Sales and Marketing Collaboration: Work closely with sales and marketing teams to promote the hotel and increase occupancy rates.
  • Financial Management: Prepare and manage budgets, forecasts, and financial reports.
  • Maintenance and Cleanliness: Ensure high standards of cleanliness, maintenance, and ambiance throughout the hotel.

Requirements:

  • Education: Bachelors degree in Hospitality Management, Business Administration, or related field. A Master's degree is preferred.
  • Experience: Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a managerial role in a 5-star hotel.
  • Leadership Skills: Proven leadership skills with the ability to inspire and manage a large team effectively.
  • Industry Knowledge: Strong understanding of hotel operations and industry trends.
  • Communication Skills: Excellent communication, negotiation, and interpersonal skills.
  • Work Environment: Ability to work under pressure and handle multiple tasks simultaneously.
  • Software Proficiency: Proficiency in hotel management software and Microsoft Office suite.
  • Certification: Certification in Hotel Management or related field is a plus.

Estimated Salary: R1,200,000 - R1,500,000 per annum, depending on experience and qualifications.



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