Hotel Operations Director
4 days ago
About Bright Search Recruitment (Pty) Ltd
We are seeking an experienced Hotel Operations Director to join our team in Johannesburg.
Job Description:
The ideal candidate will have a strong background in hotel management, with at least 5 years of progressive experience in a managerial role. They will be responsible for overseeing daily hotel operations, ensuring customer satisfaction and financial goals are met.
Key Responsibilities:
- Manage Daily Hotel Operations: Ensure seamless day-to-day hotel operations, meeting customer expectations and financial objectives.
- Departmental Oversight: Coordinate and supervise hotel departments, including front office, housekeeping, food and beverage, and facilities management.
- Regulatory Compliance: Maintain compliance with health, safety, and licensing regulations.
- Strategic Planning: Develop and implement operational strategies to maximize revenue and minimize costs.
- Guest Feedback: Monitor and analyze guest feedback to identify areas for improvement.
- Team Leadership: Lead and motivate a diverse team of department heads and staff members.
- Sales and Marketing Collaboration: Work closely with sales and marketing teams to promote the hotel and increase occupancy rates.
- Financial Management: Prepare and manage budgets, forecasts, and financial reports.
- Maintenance and Cleanliness: Ensure high standards of cleanliness, maintenance, and ambiance throughout the hotel.
Requirements:
- Education: Bachelors degree in Hospitality Management, Business Administration, or related field. A Master's degree is preferred.
- Experience: Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a managerial role in a 5-star hotel.
- Leadership Skills: Proven leadership skills with the ability to inspire and manage a large team effectively.
- Industry Knowledge: Strong understanding of hotel operations and industry trends.
- Communication Skills: Excellent communication, negotiation, and interpersonal skills.
- Work Environment: Ability to work under pressure and handle multiple tasks simultaneously.
- Software Proficiency: Proficiency in hotel management software and Microsoft Office suite.
- Certification: Certification in Hotel Management or related field is a plus.
Estimated Salary: R1,200,000 - R1,500,000 per annum, depending on experience and qualifications.
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