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Commercial and Operational Leader

7 days ago

Randburg, Gauteng, South Africa Performability Full time

Company Overview: Performability

We are a dynamic organization committed to delivering exceptional results through our dedication to staff leadership and performance management. Our team of experts works together to achieve our goals and provide the highest level of service to our customers.

Job Description:

This is a challenging opportunity to join our team as a Commercial and Operational Leader, where you will be responsible for leading the service team and implementing strategies for improved performance.

Your Key Responsibilities:

- Lead the service team and implement strategies for improved performance.

- Develop and implement high-quality service procedures and standards.

- Monitor product dispatch and delivery, taking corrective action as needed.

- Engage with customers to gather valuable feedback.

- Maintain accurate records of customer interactions.

Required Skills and Qualifications:

- Bachelor's degree or higher in a related field.

- Proven experience in staff leadership and performance management.

- Excellent communication and interpersonal skills.

- Ability to analyze data and develop effective solutions.

- Strong problem-solving and decision-making skills.

Benefits:

- Competitive salary package.

- Opportunity to grow professionally and develop your skills.

- Collaborative work environment with a dedicated team.

Others:

Please note that we do not discriminate on the basis of age, gender, race, or any other protected characteristic. We are an equal opportunities employer and welcome applications from all qualified candidates.