Senior Relationship Manager
1 month ago
Overview
We are seeking a skilled and experienced Senior Relationship Manager to join our team at FirstRand Bank Limited.
About the Role:
The successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities:
- Deliver outstanding customer service by understanding client needs and preferences.
- Identify opportunities to grow sales revenue through strategic planning and relationship-building.
- Collaborate with internal stakeholders to ensure seamless delivery of products and services.
- Maintain accurate records and reports to track performance and progress.
- Develop and implement effective strategies to enhance client satisfaction and retention.
- Stay up-to-date with market trends and competitor activity to inform business decisions.
- Foster a positive and inclusive work environment that promotes diversity and inclusion.
Requirements:
- Degree in Business Administration, Marketing, or related field.
- Minimum 5 years of experience in sales, customer service, or a related field.
- Proven track record of achieving sales targets and exceeding client expectations.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work independently and as part of a team.
- Proficient in Microsoft Office Suite and CRM software.
Benefits:
Competitive salary: R750,000 - R1,000,000 per annum
Location:
Head Office, Johannesburg
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