Senior Administrator

1 month ago


Cape Town, Western Cape, South Africa The Recruitment Council Full time
Job Title: Senior Administrator

At The Recruitment Council, we are seeking a highly skilled and experienced Senior Administrator to join our team. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our organization.

Key Responsibilities:
  • Manage key processes and ensure regulatory compliance for a range of retirement and post-retirement products.
  • Administer and oversee processing of death, disability, divorce orders, and maintenance claims.
  • Manage retirement, pre-retirement, and emigration withdrawals.
  • Handle transfers related to Retirement Funds and Living Annuities.
  • Process maintenance instructions including switches, change of details, and Annuity Revaluations.
  • Resolve complex cases.
  • Apply or cancel relevant Tax Directives and ROT applications on ITax as needed.
  • Complete manual ROT requests and forms related to transfers.
  • Liaise with external suppliers regarding transfers, withdrawals, and claims within SLA.
  • Review and authorize legal administration team cases.
Requirements:
  • Relevant qualification or B Com degree in finance or business management.
  • 5 years experience in LISP retirement and life products.
  • Proficiency in Microsoft Office suite.
Personal Attributes:
  • Excellent interpersonal skills.
  • Client-oriented.
  • High emotional intelligence.
Knowledge Requirements:
  • In-depth understanding of the financial services industry and products.
  • Familiarity with retirement funds and life products.

We are looking for a motivated and detail-oriented individual who is passionate about delivering exceptional client service. If you have a strong background in LISP retirement and life products and thrive in a fast-paced, collaborative environment, we encourage you to apply for this exciting opportunity.


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