Senior Administrator
3 weeks ago
At SGS, we are seeking a highly skilled and experienced Senior Administrator to join our team in Cape Town. As a key member of our operations team, you will be responsible for providing administrative support to our branch supervisor/manager and operations supervisor.
Key Responsibilities:
- Prepare and issue inspection certificates and reports.
- Assist the finance administrator with invoicing, purchase orders, and IDN tracking.
- Coordinate with operations supervisor and senior inspector to ensure quality service and adherence to customer requirements.
- Communicate with field inspectors and subcontractors as needed.
- Oversee and ensure accurate and timely reporting of job completion.
- Assist in implementing cost control measures and ensuring adherence to Standard Operating Procedures.
- Ensure prompt and accurate reporting of jobs completed.
- Assist in continuously upgrading the quality of services offered.
- Perform any other reasonable tasks assigned by direct line manager or business manager.
Qualifications:
- Minimum grade 12/Matric with mathematics and science as subjects.
- Business administration and other tertiary education.
- Excellent computer skills (Microsoft Office, Word, Excel, PowerPoint, etc).
- Excellent understanding of the English and Afrikaans language (understanding, speaking, writing, and reading).
Required Skills:
- Good problem-solving skills.
- Attention to detail and accuracy.
- Excellent interpersonal skills and the ability to work with a variety of personalities.
- Ability to consistently meet deadlines.
- Works well under pressure and works odd hours from time to time.
- Ability to work both independently and as part of a team.
- Superb organizational skills.
- Ability to multi-task and handle several issues simultaneously.
- Ability to maintain a positive and professional attitude when dealing with escalated issues.
- Must be motivated and not a timekeeper.
- Polite and respectable nature, especially to fellow colleagues and clients, whilst not being easily manipulated by anyone.
- Good communication skills.
- Thinks strategically.
- Translates strategy into actions.
- Influences internally and externally positively.
- Spread positivity amongst staff and management.
- Co-operative with fellow staff and management.
Compliance and Authority:
- Coordinate with branch supervisor/manager, operations supervisor, and senior inspector to oversee client and company requirements.
- Supervise and train learners or casual administrators, along with branch supervisor/manager.
- Report any faulty and/or non-functioning equipment to the immediate manager.
- Report safety hazards and/or work that may affect the quality/safety of staff/equipment.
- Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without necessary knowledge and protection and take action to address the hazard.
- Cease to carry out work that may affect the quality (integrity) of services and take action to address the issue.
- Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
- Implementation and maintenance of the quality system/procedures.
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