Conferencing & Events Coordinator

About the Role

We are seeking an inspiring and results-orientated leader to join our team as a Conferencing & Events Specialist. As a key member of our hospitality team, you will be responsible for facilitating the communication and implementation of deliverables and forecasted events and business.

Key Responsibilities

• Consolidate and track timelines for various events in consultation with various operational teams.
• Review and manage the processing of quotes, contracts, and function sheets to ensure quality standards.
• Assess and manage venue inventory alongside the HOD and Operations Team to evaluate event business and maximise revenues.
• Create event proposals which fit client requirements and present these within a 12-24 hour turnaround time.
• Issue invoices and follow up on payments prior to the arrival of the clients.
• Host site inspections and create sales opportunities for future events during client engagements.

Requirements

• A relevant tertiary qualification from a recognised South African or International Educational Institution.
• 3 years' experience in a similar role in a busy, high-demand environment.
• Excellent product knowledge of the hotel and surrounding areas.
• Outstanding communication skills to facilitate professional interactions with guests and colleagues.
• High ethical standards and a collaborative approach to teamwork, fostering an environment of trust and respect.
• A growth mindset to drive innovation and improvement in our systems and processes.