Conferencing & Events Specialist

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.

Conferencing & Events Specialist
Cape Town On-site

As our Conferencing and Events Specialist, you are an inspiring, empowering and results-orientated leader with a passion for service excellence whilst maintaining standards and exceeding departmental goals.

Apart from facilitating the communication and implementation of deliverables and forecasted events and business, you will also consolidate and track timelines for various events in consultation with various operational teams.

You will review and manage the processing of quotes, contracts, and function sheets to ensure quality standards. Part of your role will be to assess and manage venue inventory alongside the HOD and Operations Team to evaluate event business and maximise revenues.

You will create event proposals which fit client requirements and present these within a 12 24-hour turnaround time. Along with demonstrating to clients a strong knowledge of hotel venues, facilities, and additional offerings, you will also issue invoices and follow up on payments prior to the arrival of the clients.

Hosting site inspections and creating sales opportunities for future events during client engagements will also form part of your role.

Along with your Matric Certificate, you have a relevant tertiary qualification from a recognised South African or International Educational Institution and 3 years' experience in a similar role in a busy, high-demand environment.

Your excellent product knowledge of the hotel and surrounding areas will be crucial for providing exceptional service. Your outstanding communication skills will facilitate professional interactions with guests and colleagues. We value your high ethical standards and collaborative approach to teamwork, fostering an environment of trust and respect. Your growth mindset will drive your determination to identify innovative ways to improve our systems and processes. Above all, your commitment to the hotel's values, service, and leadership ethic will be key to fulfilling our shared mission and vision.

Closing date: 04 November 2024.

We are an equal opportunity employer.