Quality Assurance Expert
1 month ago
The Quality Assurance and Service Excellence Specialist is responsible for ensuring the quality of customer interactions within CallForce. By monitoring and analyzing call center performance, this individual will help identify areas for improvement and develop strategies to enhance the overall customer experience. A key focus will be on developing and implementing quality standards, as well as providing actionable data to internal support groups.
Key Responsibilities:
- Design and implement call monitoring formats and quality standards
- Compile and track performance data at both team and individual levels
- Monitor customer care email responses and participate in customer listening programs
- Provide feedback to call center team leaders and managers
- Prepare and analyze internal and external quality reports
- Coordinate call calibration sessions and facilitate team development
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Senior Quality Assurance Expert
2 months ago
Durban, KwaZulu-Natal, South Africa Dante Personnel Full timeWe are seeking a highly skilled Senior Quality Assurance Expert to join our team at Dante Personnel Mpumalanga. The ideal candidate will have a strong background in industrial or mechanical engineering and a minimum of 8 years of experience in a similar senior role within an automotive environment.The successful candidate will possess excellent management...
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Senior Quality Assurance Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Dante Personnel Full timeWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Dante Personnel Mpumalanga. In this role, you will be responsible for ensuring the highest standards of quality in our products and processes.Job DescriptionA key aspect of this position is to identify and implement process improvements that drive efficiency and...
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Quality Assurance Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa Coca-Cola Beverages Africa Full timeQuality Assurance Technologist Job Description:We are seeking a talented individual with relevant skills and experience to join our Quality Assurance department as a Quality Assurance Technologist.Key Responsibilities:Develop and implement a quality plan to ensure adherence to quality standards for the supply chain.Manage and maintain designated quality...
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Quality Assurance Manager
1 month ago
Durban, KwaZulu-Natal, South Africa Pronel Personnel Full timeJob Title: Quality Assurance ManagerReporting to: Manager, Quality AssurancePronel Personnel is seeking a Quality Assurance Manager to lead the quality assurance function in our client's laboratory. The successful candidate will be responsible for ensuring the quality of our client's products and services by developing, implementing, and maintaining quality...
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Quality Assurance Specialist
7 days ago
Durban, KwaZulu-Natal, South Africa W&RSETA Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at W&RSETA. This role will be responsible for ensuring the highest standards of quality in our operations.
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Quality Assurance Manager
2 months ago
Durban, KwaZulu-Natal, South Africa Dante Personnel Full timeQuality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at Dante Personnel Mpumalanga. The ideal candidate will have a degree in Engineering, Quality or Operations Management and a minimum of 3 years of experience in a similar role within the Automotive industry.Key Responsibilities:Develop and implement quality...
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Lead Quality Assurance Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Pronel Personnel Full timeWe are seeking a seasoned professional to fill the role of Lead Quality Assurance Specialist at Pronel Personnel, based in Pinetown. This is an exciting opportunity for an experienced quality control expert to lead our QC laboratory team and drive operational excellence.About the JobThis is a permanent position with competitive compensation. The estimated...
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Quality Assurance Manager
5 days ago
Durban, KwaZulu-Natal, South Africa Top Recruitment (Pty) Ltd Full timeAs a leading recruitment agency, Top Recruitment (Pty) Ltd is seeking an experienced SHEQ Manager to join our team. This role presents an exceptional opportunity for a skilled professional to lead quality assurance initiatives and drive business growth.Job SummaryWe are looking for a highly motivated and detail-oriented SHEQ Manager with a proven track...
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Quality Assurance Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Top Recruitment (Pty) Ltd Full timeJob Title: Quality Assurance SpecialistTop Recruitment (Pty) Ltd is seeking an experienced SHEQ Manager to join our team. As a key member of our organization, you will be responsible for ensuring the highest standards of quality and safety in our operations.About the Role:Develop and implement quality assurance procedures to ensure compliance with regulatory...
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Quality Assurance Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa Abantu Staffing Solutions Full timeJob Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at Abantu Staffing Solutions. As a Quality Assurance Specialist, you will be responsible for monitoring the plant's quality activities and maintaining the product, process, quality, and systems to agreed standards through facilitation of...
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Quality Assurance Manager
4 weeks ago
Durban, KwaZulu-Natal, South Africa TalentCru Full timeTalentCru is recruiting for a Quality Assurance Manager in the Automotive Manufacturing industry. The ideal candidate will have experience in ensuring quality standards are met throughout production.**Job Overview:**The Quality Assurance Manager is responsible for overseeing the quality process to ensure all products meet customer requirements. This role...
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Quality Assurance Manager
1 month ago
Durban, KwaZulu-Natal, South Africa TalentCru Full timeJob Title: Quality Assurance ManagerJob Description:TalentCru is recruiting an experienced Quality Assurance Manager to oversee quality processes in the Automotive Manufacturing industry. The ideal candidate will have a strong background in quality management, with experience in supervising quality teams and ensuring compliance with industry standards....
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Quality Assurance Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa HR Matters Full timeOur ideal candidate will be a self-motivated Quality Assurance Specialist who can spearhead our quality efforts and ensure we meet the highest industry standards.In this role, you will be responsible for developing and implementing quality procedures, coordinating with suppliers to set up corrective action processes, and maintaining and improving product...
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Durban, KwaZulu-Natal, South Africa Hlabahlosile Full timeAt Hlabahlosile, we are seeking a highly skilled Quality Assurance Manager to lead our quality team in Durban. This is an excellent opportunity for an experienced professional to take on a challenging role in the automotive industry.Salary: R450,000 - R550,000 per annumAbout the Role:We are looking for a seasoned quality expert with a strong background in...
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Quality Assurance Specialist
2 months ago
Durban, KwaZulu-Natal, South Africa Dante Personnel Full timeWe are seeking a highly skilled Quality Assurance Specialist to join our team at Dante Personnel Mpumalanga. The ideal candidate will have a degree in Engineering, Quality Management or a related field, and a minimum of 3 years of experience in a quality engineering role. Strong problem analysis and solving methods, as well as a good understanding of quality...
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Quality Assurance Manager
1 month ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeJob DescriptionTower Group is seeking a seasoned Quality Assurance Manager to oversee all quality aspects and ensure products meet approved standards and specifications.The ideal candidate will champion the implementation and monitoring of ITAF standards, making recommendations for improvement. They will investigate and resolve quality non-conformances and...
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Quality Assurance Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa Fouche & Co Recruitment Full timeQuality Assurance SpecialistAt Fouche & Co Recruitment, we are seeking a skilled Quality Assurance Specialist to join our team. This role is responsible for ensuring the highest quality products are produced by overseeing daily quality control processes, managing inspection reports, and maintaining standards throughout the production cycle. Key...
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Quality Assurance Specialist
4 weeks ago
Durban, KwaZulu-Natal, South Africa Stratogo Full timeStratogo is seeking a Quality Assurance Specialist to join our team in Durban, KZN, South Africa. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products and services.Job SummaryThis is a challenging and rewarding opportunity for an experienced Quality Auditor to join our organization. The successful candidate...
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Quality Assurance Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa Abantu Staffing Solutions Full timeJob Title: Quality Assurance SpecialistAt Abantu Staffing Solutions, we are seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality management and a proven track record of implementing process improvements in a manufacturing environment.Develop and implement quality management...
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Quality Assurance Specialist
2 months ago
Durban, KwaZulu-Natal, South Africa Abantu Staffing Solutions Full timeJob Title: Quality Assurance SpecialistJob Summary: We are seeking a Quality Assurance Specialist to join our team at Abantu Staffing Solutions. The successful candidate will be responsible for monitoring the plant's quality activities and maintaining the product, process, quality, and systems to agreed standards.Key Responsibilities:Facilitate improvements...