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Medical Service Representatives

1 week ago

Cape Town, Western Cape, South Africa Surgo HR & Training Full time
Key Responsibilities

As a Customer Experience Advisor - Healthcare, you will be expected to:

  • Address incoming customer inquiries, providing tailored solutions to meet their needs
  • Collaborate with internal stakeholders to resolve complex issues
  • Develop and maintain in-depth knowledge of healthcare products and services

Requirements:

  • National Senior Certificate (Matric Certificate) or equivalent
  • 1 year unbroken call center experience from UK or USA Market
  • Familiarity with basic medical terminology and concepts used in US health insurance