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Medical Device Training Representative

2 weeks ago

Cape Town, Western Cape, South Africa PROCEPT BioRobotics Full time
About the Job

As a Clinical Associate Representative at PROCEPT BioRobotics, you will play a vital role in supporting the AQUABEAM Robotic System and other Company products. Your responsibilities will include providing technical and clinical support, working with our Clinical Specialist, Professional Education and Sales & Marketing team to design, develop, and facilitate training programs, and ensuring that Professional Education programs run efficiently, are effective, and compliant to our regulatory standards.

Key Responsibilities
  • Provides technical and clinical support for the AQUABEAM Robotic System and other Company products.
  • Works closely with the Clinical Specialist, Professional Education and Sales & Marketing team to design, develop, and facilitate training programs for sites and internal/external customers.
  • Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
  • Provides instruction to surgeons and participants in formal classroom and field settings.
  • Troubleshoots product issues in the field and responds to staff and customer product issues.
  • Supports the team to ensure presentations are consistent with PROCEPT BioRobotics' goals and objectives and in compliance with PROCEPT BioRobotics' indications for use.
  • Provides customer feedback to Marketing on product design and customer utilization needs.
  • Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
  • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
  • Understand and adhere to the PROCEPT BioRobotics EHS policy.
Requirements
  • Bachelor's degree from an accredited institution.
  • 1 – 2 years of sales experience preferred.
  • Ability to travel upwards to 75% (primarily domestic).
  • Solid knowledge in science and medical devices industry.
  • Computer proficiency in Microsoft Office.
  • Outstanding communication skills (clear and concise in all forms of communications).
  • Ability to function effectively across many departments.
  • Maintain strong attention to detail.
  • Ability to handle multiple assignments and effectively adapt or change priorities as needed.
  • Creative problem-solving skills and the willingness to take calculated risks and act decisively.
  • Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner.
  • Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion.