Sales Representative

5 days ago


Johannesburg, Gauteng, South Africa PHILLIP ELECTRONIC SA Full time
Job Description:

As a Sales Representative at PHILLIP ELECTRONIC SA, you will be responsible for making regular outbound calls to existing customers to promote new and backlist items. This role requires you to have up-to-date knowledge of our products and services, as well as the ability to identify sales opportunities and provide excellent customer service.

Key Responsibilities:

  • Make regular outbound calls to existing customers to promote new and backlist items
  • Reach monthly and annual sales targets by identifying opportunities for sales growth
  • Maintain up-to-date knowledge of new releases and top-sellers
  • Understand customers' needs and identify sales opportunities
  • Provide product information, including price, availability, and key selling points to customers
  • Explain and demonstrate features of products and answer customers' questions on the products
  • Upsell products and recommend alternative products
  • Assist customers with replenishment orders and recommendations
  • Manage returns from customers
  • Expedite the resolution of customer problems and complaints
  • Stay abreast of product and service information


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