Raisethorpe Branch Operations Manager

6 hours ago


Pietermaritzburg, KwaZulu-Natal, South Africa Hollywoodbets Full time
Betting Clerk Opportunity

In the vibrant and fast-paced industry of Hollywoodbets, we are seeking an experienced Betting Clerk to join our Raisethorpe branch team. This exciting opportunity will involve managing the day-to-day operations of the branch, ensuring excellent customer service, and maintaining a high level of compliance with company policies.

About Hollywoodbets
Hollywoodbets is one of South Africa's biggest success stories, growing from humble beginnings in Durban into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint, driven by a culture that encourages innovation, creativity, and growth.

Job Responsibilities
The successful candidate will be responsible for:

* Managing cash within the branch according to defined processes/procedures and minimizing risks.
* Ensuring betting boards are updated timeously, updating memos, card changes, results, and scratchings throughout the day.
* Being knowledgeable on all betting rules, odds, and pay-outs, as well as confirmation limits.
* Providing excellent customer service, addressing complaints proactively, and building strong relationships with regular customers.
* Maintaining a clean and tidy branch appearance, adhering to Hollywood standards.

Requirements
To be considered for this role, you must have:

* 1-2 years of experience in the gaming industry.
* Excellent business acumen skills, financial management skills, and people management skills.
* Good knowledge of betting procedures and types.
* A valid driver's license (a bonus).
* A diploma/degree (a bonus).

What We Offer
We offer a competitive salary of R350,000-R400,000 per annum, depending on experience, as well as opportunities for growth and development within the company.

Contact Information
Please note that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

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